Oliver Yang
United States
Philadelphia
Pennsylvania
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Placed an order with them on Wednesday night (which was 3 days ago) and yet the status is still pending. My credit card has been charged. This is the first time that I order from them. How long does it usually take? I'm already dissatisfied
 
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todd mewborn
United States
toledo
Ohio
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Usually with in a few days. I've never had any problems with them. In all fairness to Fair Play, if you ordered Wed. night, it has really only been 2 days. Can't really count Wedn. night. Also, they had a large snow storm on Friday. You could emailing them.
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Let's Play Two!
United States
Collinsville
Illinois
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I've had good experiences with them as well. My most recent order from them was a few weeks ago and it shipped out within a couple of days. They also did an excellent job of packing the games. As a previous poster said, their area of Michigan may have had some weather-related shipping issues.

I hope it all turns out well for you.
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Matthew Bown
United States
Wautoma
Wisconsin
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I absolutely love Fair play games. I am not kidding. I am shocked at how littel they get talked about on the geek because I have had nothing but wonderful experiences with them.. . including once, when I got a box that had a beat up corner -- that probably wasn't even their fault, they not only gave me a discount, plus -- sent me extra money and told me to buy myself a cup of coffee. On another occassion, Days of "wonder had not included the catapult card in the be not afraid expansion -- they were going to ship it to the suppliers, but did not.
so fair play games did not have them, or even know about the mistake. When i told them about it, they contacted Dayd of Wonder for me, and then ended up paying to ship it to me, even though it was never really their mistkae. Fair play games also price matches - I;ve not found too many online game stores that do that. If you are having a problem, I am betting they have an honest explanation. A simplt email to them should be able to clear things up. Maybe I seem overly supportive, but it is both true that I have no connection to them other than being a loyal customer (after having experienced them) and true that I appreciate them so much, I practically refuse to buy (new) games from anywhere else. I hope your situation works out and you'd be willing to give them a shot again in the future.
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A.J. Sansom
United States
Saint Charles
Missouri
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I wanted to add my voice to those singing the praises of Fair Play Games.

I've placed 6-8 orders with them over the past year and they have always arrived before I expected and the customer services has been nothing short of fantastic. They price match, they're quick to respond to inquiries, they have actually seemed appreciative and have followed up on requests for them to expand their inventory to particular games, and much more.

Add on top of that the free shipping over $125, and they are always where I start my online purchasing quest.

Honestly, can't say enough good things about these guys. If you've ordered from them, your order is in good hands!
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Adrian Mckinnon
Mexico
Naucalpan
Estado de Mexico
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Yup, I have nothing but wonderful service from them. I used to get games shipped to New Zealand and I've been buying from them for about 6 years.
The only reason I would buy somewhere else is if they don't have what I want.
I now live in Mexico, which apparently they won't ship to (because the customs guys have light fingers sometimes), but they do a special order for me. They are also helpful when I've had problems or when I write repeatedly changing my order and getting me quotes for postage.

They even went and bought me a game of scrabble from the local store when it wasn't in stock and sold it without mark up included in an order I had.
The other thing I personally like is that it's a small family company.

Fair Play rocks.
 
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Josh Halpern-Givens
United States
Illinois
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BoardGameGeek » Forums » Gaming Related » Discussing Retailers
Re: Fair Play Games: how long does it take for them to ship out the order usually?
Months after the last post, and almost a year since the original, I just wanted to weight in positively for Fair Play Games, too.

Have always had quick shipping, good service, and good communication. Have only ordered 4 times or so, but always a very good experience.
 
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