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Brian Cherry
Canada North Bay Ontario
Obligitory Smart-Ass Comment Here
Shhhhhhhh!
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I want to thank The German Boardgame Company (a Canadian online retailer) and Z-man Games for standing behind their product, and offering to send me a replacement for my damaged copy of Luna.
I spoke with Zev several times, and he was unable to replace all of the damaged pieces in my copy (he did try). Apparently, this print run from Z-man has sold out, and will not be reprinted. So, he sent me what he could. Unfortuneately, it did not cover all of my damaged pieces.
So, Sean at The German Boardgame Company ensured me that one way or another, I would get a new copy of the game. I appreciate when a retailer will step in and fix a problem that wasn't their fault.
Zev and Sean talked, and worked it out. My new copy will be sent today.
I've made a lot of orders from The German Boardgame Company, and never had a problem before. I've also bought a lot of Z-man games without a problem. So, I have to assume that this was a fluke. I hope that this has helped to bring to Zev's attention any quality control issues that exist at Z-man.
Now, I can look forward to trying this game, and seeing if it was worth all of this hassle... and hope that when I get my hands on Macao and Castles of Burgundy (the next 2 Feld games I want), that it goes smoother.
Thanks for reading.
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