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Uploaded: 2011-02-08
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Sam Brelsfoard
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Replacement tiles on the left, Original 2nd edition tiles on the right
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Fractal Energy
United States
Berkeley
California
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Oooooooomg yesssssssssssssssssssssss

Now if only I knew who to contact about these...
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  • Posted Wed Feb 9, 2011 3:04 am
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Sam Brelsfoard
United States
Stoneham
Massachusetts
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Contact Wizards of the Coast: http://wizards.custhelp.com/
Click on the email tab (you may have to create an account)
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  • Posted Wed Feb 9, 2011 3:06 am
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Lindy Castro
United States
Wyoming
Michigan
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I received my replacements yesterday but I haven't had a chance to punch them out. I'm pleased with what I see though! Good job WotC.

I called their customer support number to put my order in for replacement tiles: US/Canada: (800) 324-6496

Lindy
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  • Edited Wed Feb 9, 2011 3:39 am
  • Posted Wed Feb 9, 2011 3:39 am
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Jordan Stewart
Canada
Saint John
New Brunswick
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Wow, awesome.

To be honest, I wasn't sure this warped tile story was going to have a happy ending, but there you go. Good on WoTC.
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  • Posted Wed Feb 9, 2011 12:39 pm
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Bonaparte
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DesMoines
Washington
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JordanZS wrote:
Wow, awesome.

To be honest, I wasn't sure this warped tile story was going to have a happy ending, but there you go. Good on WoTC.


Agreed. Props to the Wizards.
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  • Posted Wed Feb 9, 2011 6:23 pm
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Dave
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Goose Creek
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Executioner wrote:
I received my replacements yesterday but I haven't had a chance to punch them out. I'm pleased with what I see though! Good job WotC.

I called their customer support number to put my order in for replacement tiles: US/Canada: (800) 324-6496

Lindy


Just called and they said due to the recent rush, it would probably be 2 to 3 weeks. Maybe longer. It would make too much sense to print as many replacements as they did games...
 
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  • Posted Wed Feb 9, 2011 8:12 pm
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Robert C Branch
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Granada Hills
California
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Outstanding! Time to send in for my replacement tiles

Email sent Thanks for the heads up
 
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  • Edited Thu Feb 10, 2011 7:40 am
  • Posted Thu Feb 10, 2011 7:33 am
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Lexingtonian
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dmcallahan wrote:
Executioner wrote:
I received my replacements yesterday but I haven't had a chance to punch them out. I'm pleased with what I see though! Good job WotC.

I called their customer support number to put my order in for replacement tiles: US/Canada: (800) 324-6496

Lindy


Just called and they said due to the recent rush, it would probably be 2 to 3 weeks. Maybe longer. It would make too much sense to print as many replacements as they did games...


They must like you. They told me 3-4 weeks.
 
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  • Posted Thu Feb 10, 2011 10:31 am
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Russell Shepherd
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I cant wait for mine to get here, now my group will have no excuse for starting an avalanche of rooms when they reach across the table to move their explorers.
 
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  • Posted Thu Feb 10, 2011 5:01 pm
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Cole Busse
United States
Sun Prairie
Wisconsin
Green Archer needs food badly!
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Do the sliders fit the character pentagon's more snuggly now?
 
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  • Posted Thu Feb 10, 2011 7:19 pm
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Sam Brelsfoard
United States
Stoneham
Massachusetts
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I don't think the cards are any thicker. However, I think the fact that they are flat seems to help the sliders stay put a bit better. It's hard to say if there's any real difference though.
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  • Posted Thu Feb 10, 2011 8:28 pm
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Peter Brichs
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All of the sliders are sitting snugly on my new tiles, except for 5. But there were 5 more than I needed in my box, so not a problem.
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  • Posted Fri Feb 11, 2011 6:58 am
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Robert C Branch
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Just got my email. Should arrive in the next 4-6 weeks. Told my local store about it so they could get the store copy corrected as well
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  • Posted Fri Feb 11, 2011 8:54 am
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AJ Newhausen
United States
South Beloit
Illinois
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dmcallahan wrote:
Executioner wrote:
I received my replacements yesterday but I haven't had a chance to punch them out. I'm pleased with what I see though! Good job WotC.

I called their customer support number to put my order in for replacement tiles: US/Canada: (800) 324-6496

Lindy


Just called and they said due to the recent rush, it would probably be 2 to 3 weeks. Maybe longer. It would make too much sense to print as many replacements as they did games...

They can't assume that 1) every copy of this game printed will be sold, opened, and used, nor that 2) every customer will be bothered enough by the tiles to search the Internet for replacements.
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  • Posted Fri Feb 11, 2011 1:45 pm
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Micah Fuller
Canada
Hamilton
Ontario
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Back around Christmas they told me 8 weeks.

Also, yeah, financially it doesn't make sense to print enough for every game, since not all games will sell and not all customers will think to, or bother with getting replacement tiles.
 
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  • Posted Fri Feb 11, 2011 5:24 pm
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George
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Pennsylvania
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You can take my game… when you pry my cold, dead fingers off the board!
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LordCrom wrote:
Just got my email. Should arrive in the next 4-6 weeks. Told my local store about it so they could get the store copy corrected as well

Hmm, I contacted them via email two days ago and they said 6-8 weeks. I guess I can hope for sooner!

They are very quick responding to emails. Thumbs up in that area at least.
 
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  • Edited Fri Feb 11, 2011 7:30 pm
  • Posted Fri Feb 11, 2011 7:29 pm
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Steven Tan
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Sacramento
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WHOA! I just called and they said "Expect those in the next 5-10 days". I wonder if he meant weeks...
 
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  • Posted Fri Feb 11, 2011 11:45 pm
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Shayne Gray
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Akron
Ohio
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Heh my wife emailed them yesterday and they responded that it will be 4 weeks.
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  • Posted Sat Feb 12, 2011 11:27 am
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Ian Arbuckle
United States
Kennewick
Washington
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Ordered mine in December, got them yesterday. No issues so far!
 
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  • Posted Sat Feb 12, 2011 4:22 pm
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Ben Ross
United States
Milwaukee
Wisconsin
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This is exciting. I ordered mine back in December, I hope I get them soon.
 
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  • Posted Sat Feb 12, 2011 7:03 pm
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I fight for the users!
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Depew
New York
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Just find the original version meeple Mine haven't warped at all whistle
 
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  • Posted Sun Feb 13, 2011 2:33 am
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Matt Groff
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California
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Just received my replacement tiles and am very happy. They provide a replacement for every piece of cardboard in the game, including monsters and counters.
 
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  • Edited Sun Feb 13, 2011 4:41 am
  • Posted Sun Feb 13, 2011 4:41 am
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Chris Ferejohn
United States
San Francisco
California
Pitying fools as hard as I can...
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Tyraziel wrote:
Just find the original version meeple Mine haven't warped at all whistle


Putting an underground lake on the top floor is pretty "warped"
 
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  • Posted Mon Feb 14, 2011 9:32 pm
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Chris Ferejohn
United States
San Francisco
California
Pitying fools as hard as I can...
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Not to be a negative nellie, but take that picture again in a couple months. My tiles weren't warped when I opened the game either...
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  • Posted Mon Feb 14, 2011 9:32 pm
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Darryl Boone
Canada
Coquitlam
BC
Reading your recent posts has been like dipping my bottom over and over into a bath of the silkiest oils and creams.
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cferejohn wrote:
Not to be a negative nellie, but take that picture again in a couple months. My tiles weren't warped when I opened the game either...

I agree completely.

I thought I'd return to this thread though and say that after about three weeks, my new tiles are all still flat.

After this same amount of time, my old tiles were already extremely warped.

While it's too soon to say whether they're perfect, I can confirm that in my case they are much much better than the old tiles, and might very well be perfect!
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  • Posted Wed Mar 9, 2011 2:47 am
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Sam Brelsfoard
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Stoneham
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Just played using ours the other night and they're still perfectly flat too. what a difference!
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  • Posted Thu Mar 10, 2011 7:21 pm
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George
United States

Pennsylvania
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You can take my game… when you pry my cold, dead fingers off the board!
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soosy wrote:
LordCrom wrote:
Just got my email. Should arrive in the next 4-6 weeks. Told my local store about it so they could get the store copy corrected as well

Hmm, I contacted them via email two days ago and they said 6-8 weeks. I guess I can hope for sooner!

They are very quick responding to emails. Thumbs up in that area at least.


Just got mine... so it took exactly 5 weeks. Very well packaged too... well wrapped in bubble-wrap, inside a padded Fedex envelope, inside a Fedex box!
 
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  • Posted Wed Mar 16, 2011 9:51 pm
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