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This War of Mine: The Board Game» Forums » General

Subject: How to pay in pledge manager rss

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Mike
Australia
Greenmount
Western Australia
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I had a credit form kickstarter in the pledge manager (as expected) and then added an item. When I went to pay on the Paypal page I wanted to go back and check if I had added everything I needed. So Pressed back on my browser (as there is no cancel button at that stage) and everything was fine; however, the option of pay is now gone. My order shows as submitted, and that I owe the extra money, but there is no active button for me to actually make payment...the pay option is unavailable as my cart is now empty.

So can anyone tell me how to actually pay the outstanding amount?
Many thanks in advance.
 
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Marlon Kruis
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Maybe you can better give a shout out to contact@gamefound.com ;-)
 
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Mike
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el_crosso wrote:
Maybe you can better give a shout out to contact@gamefound.com ;-)


Already done yesterday, but no reply yet. Just thought I'd try here in case anyone had an obvious solution.
 
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Robert Mair
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St. Hubert
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Once you go to the PayPal page you are no longer on the pledge manager so you can't go back. don't go to PayPal until you are ready to pay and maybe try "Open in new browser" when you do click the link to go there. That was your pledge manager pages will still be available.
 
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Adrian Schmidt
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lordofscones wrote:
el_crosso wrote:
Maybe you can better give a shout out to contact@gamefound.com ;-)


Already done yesterday, but no reply yet. Just thought I'd try here in case anyone had an obvious solution.


There's some info in this update, see point 6: https://www.kickstarter.com/projects/awakenrealms/this-war-o...

Perhaps there will show up an option to try again once some time has passed and the system realises the payment hasn't gone through.

They also said that it might take a day or two for them to answer emails, but they will answer all emails eventually.

It sucks to not know what's happening, but I'm sure they'll get it all sorted in time. Just hang in there
 
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Misfiring Chong
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As a general rule, you should not go back after you are directed to Paypal (or any other payment gateways). Check that your order is correct before you hit the button. The reason for this is because just about all systems have preventive measures built in to avoid any sort of duplicate payment issues, which means you won't be able to submit again after you're redirected to Paypal.
 
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