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Scythe» Forums » General

Subject: Replacement parts service rss

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Patrick S.
United States
Laguna Niguel
California
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Just wanted to post a quick thank you for the replacement parts - I was missing a couple of meeples for one of the factions. Getting the replacement parts was easy and came quite quickly.

Thanks!
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Jamey Stegmaier
United States
St. Louis
Missouri
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Thanks Patrick! I'm sorry the meeples were missing in the first place, but I'm glad my replacement parts team was able to help out quickly.
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M Lesus
United States
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Same here. I was missing a piece, I asked for a replacement, and then it arrived. Couldn't have gone better. Thanks!
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Fernando Robert Yu
Philippines
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Same here...my box was missing just the top half of one of the combat dial locks. I got the replacement lock last week. Funny though since the stamps show it came from Japan.
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Morten Monrad Pedersen
Denmark
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freddieyu wrote:
Same here...my box was missing just the top half of one of the combat dial locks. I got the replacement lock last week. Funny though since the stamps show it came from Japan.


We have people in several different locations around the world who ship replacement parts for us. That lowers our shipping costs and customers get their replacement parts quicker. So it's a win-win .
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Francois
Canada
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Ditto, my Polania (white) mine came broken and the replacement came quickly and the process was effortless.

Thanks
 
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g colhoun
United Kingdom
Unspecified
Northern Ireland
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Mine was missing 2 worker pieces. Replacement arrived in less than a week.

Superb service.
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Paul Dempster
Germany
Darmstadt
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Warwolf42 wrote:
Ditto, my Polania (white) mine came broken and the replacement came quickly and the process was effortless.

Thanks


I have the same thing, the white mine is cracked and only just hanging together. Who do you contact for that?
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Morten Monrad Pedersen
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magnus_eisengrim wrote:
Warwolf42 wrote:
Ditto, my Polania (white) mine came broken and the replacement came quickly and the process was effortless.

Thanks


I have the same thing, the white mine is cracked and only just hanging together. Who do you contact for that?


Our replacement request page is here: http://stonemaiergames.com/about/replacement-parts/
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Jeff McLeod
United States
Montgomery
Alabama
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mortenmdk wrote:
magnus_eisengrim wrote:
Warwolf42 wrote:
Ditto, my Polania (white) mine came broken and the replacement came quickly and the process was effortless.

Thanks


I have the same thing, the white mine is cracked and only just hanging together. Who do you contact for that?


Our replacement request page is here: http://stonemaiergames.com/about/replacement-parts/


Worked like a charm for me as well! Had a card with some back-flaking going on right in the wrap. Totally replaced the card, and very quickly. I really appreciate that!
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S S
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Same here, SM is amazingly fast getting bits out to people when they actually need them. I needed a red meeple, I was sent a red meeple. Simple as that. Thanks also Jamey!
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