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Dungeon Dice: Colosseum» Forums » General

Subject: disappointed in Potluck rss

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Rick Teverbaugh
United States
Anderson
Indiana (IN)
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I am disappointed in the way Potluck handled my kickstarter for this expansion. I spent over $70 to get the expansion and some other things I missed previously. Unfortunately I had an unexpected change of address right before the ship date. I notified them as quickly as I had a new one. Now not only did I not get my product but I also haven't gotten responses to my messages and had two of my posts on their message boards taken down. I enjoyed the game but won't be playing it now.
 
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Donn Hardy
United States
South Euclid
Ohio
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You didn't post in Potluck's forum. You posted in my forum. Which is a forum about Dungeon Dice rules. I sent you a message explaining that.

Out of curiosity, how did you send your messages to Potluck?
 
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Rick Teverbaugh
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Anderson
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Email and through the kickstarter update message system. I did not get your message. Did not know the rules were being outsourced.
 
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Donn Hardy
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Not outsourced. I just created a fan-forum specifically for the use of discussion of rules for the purpose of improving the rulebook when it got rewritten. There was one very bloated thread here, so I moved the discussion to a place where we could spread out a bit.

I apologize for deleting your posts. I was trying to keep things on-topic (not that there has been much discussion lately). I'm not sure why you didn't get my message explaining why I did it.
 
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Rick Teverbaugh
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Anderson
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Not a big deal about the message. I just wish I would have gotten one from the company even if it was that they couldn't help me. Thank you for the reply. I think it is great that you are taking the initiative to help with the rulebook, which isn't the best I have ever seen. Good luck with it.
 
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Jim McMahon
United States
West Springfield
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Lookee what he can do! He wants a job!
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I've also read, through several different Kickstarter projects that I've been a backer of, that the Kickstarter message system leaves, shall we say, a lot to be desired.
 
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Rick Teverbaugh
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Anderson
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That may very well be. I suspected as much. That is why I also sent one email. I had backed 2 other projects from them so I had hoped it would give my note some credibility.
 
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Potluck Games

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Rick, Donn just contacted me, letting me know about this issue. This is the first I've heard of it.

I've sent you a message through Kickstarter asking for your new address. If you'd prefer, you can send the information to potluckgames@gmail.com

I will resolve this as quickly as possible. Whatever means you have used to contact me, none of them have reached me. Sorry for the frustration.
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Rick Teverbaugh
United States
Anderson
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Potluck Games wrote:
Rick, Donn just contacted me, letting me know about this issue. This is the first I've heard of it.

I've sent you a message through Kickstarter asking for your new address. If you'd prefer, you can send the information to potluckgames@gmail.com

I will resolve this as quickly as possible. Whatever means you have used to contact me, none of them have reached me. Sorry for the frustration.


I just sent you a reply on kickstarter with my new address. Thank you so much for doing this. My wife and I really enjoy the game. I will anxiously await the final expansion for this game and will be on board once again for it.
 
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