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Codex: Card-Time Strategy» Forums » General

Subject: Contact information? rss

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Mark Lindberg
United States
Ohio
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Hello,

Sorry to post this here, but I'm having trouble contacting Sirlin Games. I ordered the Codex Deluxe game from their site on Saturday but have yet to receive a confirmation email.

I sent an email yesterday to service@shipnaked.com, which is what was listed at sirlingames.com. So this morning I sent an email to service@gamesalute.com, which was listed at sirlin.net, and then also filled out the email form at that site. But no response yet.

Does anyone know of a better email address, or perhaps a phone number?

Thanks in advance.

Mark
 
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Mark Lindberg
United States
Ohio
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No need to reply, as David just sent me an email confirming my order.
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United States
Chelsea
Alabama
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mclrecon wrote:
No need to reply, as David just sent me an email confirming my order.


What was the status of your order? I kickstarted the game and have not received a shipping notification yet.
 
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Chris Dieckmann
United States
Bronx
New York
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I got a email saying i would get a email when shipped. I would also think new orders would go to the back of the line behind kickstarter backers.
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Tilou
France
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OP just got a confirmation e-mail that he ordered the game, nothing more.
 
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Ben H
United States
New York
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I also contacted service@shipnaked.com after my core box arrived damaged, but I have yet to hear anything...
 
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Mark Lindberg
United States
Ohio
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As I explained earlier, David Sirlin himself replied and said that they received my order. He said he had shipnaked.com send another email to me, but I didn't receive that either. I think it's because I used my work email address, and they use an email filtering service that probably didn't like the "naked" part of their name. So I'll need to send them an email from another email address.
 
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Ship Naked
United States
New Hampshire
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BenH1979 wrote:
I also contacted service@shipnaked.com after my core box arrived damaged, but I have yet to hear anything...


Hello Ben - can you please email me directly with your issue, via michael@shipnaked.com? I've searched back through our emails from the past couple of weeks and don't have anything from a Ben H regarding Codex. If you get in touch using that email, I'll get you sorted out!

- Michael @ Ship Naked
 
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Ben H
United States
New York
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Michael,

Thank you very much. I just forwarded my original email to the address you provided.

---Ben
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Ship Naked
United States
New Hampshire
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All responded to, we'll get your replacements sent out shortly!
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