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Worthington Publishing, LLC» Forums » General

Subject: Missing Texas Arrows Kickstarter items rss

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Jack Dillon
United States
North Carolina
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In the past Worthington's customer service has been top notch. When I asked for replacement counters that I had lost they sent them to me. This time around I am missing a scenario pack and the patches from the Kickstarter campaign.

When I realized they were not shipped with the original shipment I contacted Worthington informing them of the missing items. Within a day I heard back with a message stating they would fix the issue for me. Now more then six weeks later and two not replied to emails I am beginning to wonder if I will ever see the items I am missing. Anyone have any idea as to what might be causing the lack of response by Worthington?


 
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Richard Murray
United States
Kenosha
Wisconsin
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I'm having a response issue with them as well. I hope they can get this kind of customer service sorted out.
 
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Jack Dillon
United States
North Carolina
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I have received the missing items. The best way to go about getting your missing items is geekmail Grant Wylie.
 
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