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BoardGameGeek» Forums » Gaming Related » Discussing Retailers

Subject: Rio Grande Games, Amazing Customer Service! rss

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Paul hunterwhitewolf
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I recently got roll for the galaxy during the BN sale. While popping out the tiles, two tiles had gotten stuck, making mini tears on the face of the tiles. Upon emailing them, within less than a week, replacements for were received, with a bonus promo tile! Just wanted to give them props, as I can play the game now!
 
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Jeff Michaud
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Longwood
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On-Line Want List Generator - Hopefully Making Math Trades a Little Bit Easier
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Captain Kirk, Captain Picard, Captain Sisko, Captain Janeway, Captain Archer
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hunterwhitewolf wrote:
I recently got roll for the galaxy during the BN sale. While popping out the tiles, two tiles had gotten stuck, making mini tears on the face of the tiles. Upon emailing them, within less than a week, replacements for were received, with a bonus promo tile! Just wanted to give them props, as I can play the game now!

technically RGG is a publisher (vs. retailer)... that's why most feedback for them is over in their forums at...

Rio Grande Games

question is what will happen when Jay retires
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