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Ewan Anderson
United Kingdom
Ipswich
Suffolk
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What is the best way to contact GMT for replacements?

I've tried both their email address (gmtoffice@gmtgames) and the form on their website (which didn't work for me, it was continually loading) my sheets were not centred properly, the kings names for example, were cut off

Thank you!
 
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Chris Smith
Canada
Toronto
Ontario
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The email you used should be the right contact address.
They're normally quick with their responses. I've never waited more than a business day for a reply.

Just send them another email or you could call 800-523-6111 if you feel like talking to someone on the phone.
 
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Ryan Powers
United States
Marble
Minnesota
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I've always called them by phone and had replacements in my mailbox within a week.
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Neil Mooney
United States
Quincy
Massachusetts
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Have got prompt response by emailing sales@gmtgames.com and calling the number above as well.
 
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Timothy Phelps
United States
Canal Fulton
Ohio
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You can also live chat with them on their website.
 
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Ewan Anderson
United Kingdom
Ipswich
Suffolk
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Thanks all, have sent the message to their sales email address - am itching to try Genesis out, it looks great and I really enjoyed Pax Romana, it's brother game
 
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David Goulette
United States
Santa Clara
California
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There is a always a slight possibility that your email is being flagged as spam for some reason.

You can message them directly with their online messaging form:
https://www.gmtgames.com/t-GMTSupport.aspx
 
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