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Mechs vs. Minions» Forums » General

Subject: Made it to the Payment screen... no way to pay for it? rss

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Shotgun Games
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No CC or Paypal input? Not sure what I'm supposed to click on. It only lets me change the shipping/billing address but there's no way to pay? Not sure I'm doing wrong or what I'm supposed to click on.
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Jason
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Ogden
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It took a couple minutes for the payment options to show for me. I did go into editing the billing address first, but didn't change anything. Not sure if that triggered something, or if enough time passed for the payment options to finally draw.
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Paul Elliott
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I had the same problem. I kept reloading the screen until it finally worked. It took me 3 hours and 5 minutes, but I have a confirmation e-mail for a US copy!
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Kristi S
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Round Rock
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ShotgunGames wrote:
No CC or Paypal input? Not sure what I'm supposed to click on. It only lets me change the shipping/billing address but there's no way to pay? Not sure I'm doing wrong or what I'm supposed to click on.


same here! I had the payment stuff show up once, but when I clicked on PayPal it went nowhere. I am in such a foul mood. This experience has really soured me on the game.
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Shotgun Games
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ok thanks I'll try that.
 
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Kristi S
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Round Rock
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ksaeger wrote:
ShotgunGames wrote:
No CC or Paypal input? Not sure what I'm supposed to click on. It only lets me change the shipping/billing address but there's no way to pay? Not sure I'm doing wrong or what I'm supposed to click on.


same here! I had the payment stuff show up once, but when I clicked on PayPal it went nowhere. I am in such a foul mood. This experience has really soured me on the game.


Right after that post I finally had payment stuff show up, but chose CC this time because I didn't want to risk having to link to PayPal. What an awful ordering experience. 3 hours and 15 minutes.
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Mike Stevens
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I finally made it to the Checkout screen, it let me put in my address and then when it went to Payment Options the screen froze????? I am so frustrated with this whole process but in a weird way this makes me want to keep trying. I can keep getting back to that checkout screen and it still has all my info on it but it just wont let me PAY!!!

Come on Riot Games, this looks like a very fun and well built game, PLEASE take my moneysoblue
 
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Jason Vany
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I had that happen, then started adding a / at the end of the url like people suggested. After adding the the third and reloading it worked, could be a fluke but all I know it happened to go through at that time.
 
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Thomas Delinck
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Hobart
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Payment screen loads incredibly slow, and looks like it has stopped at times. Paypal option could be selected, but didn't actually work for me until the Paypal logo/link popped up.
 
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Allen Cordell
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cedspectre1 wrote:
I had that happen, then started adding a / at the end of the url like people suggested. After adding the the third and reloading it worked, could be a fluke but all I know it happened to go through at that time.


how the heck is that thing?!
 
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MGAC California
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Same here. I've been reloading the payment page for an hour. The page loads but doesn't offer any sort of way to actually pay.

Riot Fail.

With all the hype they generated, and their experience with tech, they really should have planned stronger infrastructure to support this roll out.
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Major Havok
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Niles
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Yep, they create all this hype, then they announce the time well in advance, and then fail.
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Shotgun Games
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I'm finally back at the Payment screen (still can't seem to pay for it). However, I'm using Internet Explorer and I keep getting a pop-up message saying "Something Went Wrong."

Has anyone managed to get the game using I.E.? My Chrome simply does not appear to even load the Merch Screen at all.
 
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MGAC California
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California
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Reloaded the payment page 26 times and counting...

...no way to pay ever pops up. Address in. Total calculated. No way to pay.

 
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Kurt Huang
Taiwan
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My Chrome shows that message as well
 
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Allen Cordell
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New York
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it's a new form of torture
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Bryan Schmidt
United States
VANCOUVER
Washington
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I managed to pay, but have been stuck with a spinning icon on the Place Order button. Anyone else see this?
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MGAC California
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California
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Well...one good thing. Since Riot fumbled the roll-out, it probably won't sell out since most folks can't actually complete the transaction.
 
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Chris Zoglmann
United States
Newnan
Georgia
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It sucks, they did everything else right. I have been stuck on the Checkout screen for hours and can't put payment information in. At this point, I am soured on the game...
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Philip Leo
United States
Iowa
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I've been at that screen for about 2 hours. . . still no payment method button
 
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Nathaniel Yamaguchi
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Never thought I'd be praising Internet Explorer, but finally got a payment option by switching to IE instead of chrome.
 
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MGAC California
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California
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Well...that's 50 reloads of the screen using a desktop and cell phone. Same thing every time. No way to pay ever pops up. Address in. Total calculated. No payment method.

Forget it. I'm not going to beg them to take my money.


Pass.
 
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Allen Cordell
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New York
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good lord i just want to pay
 
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Tally C
United States
New York City
New York
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Someone posted this link in another thread, and it worked for me: https://na.merch.riotgames.com/en/checkout/onepage/

I was also having a problem getting payment to load, but this loaded relatively quickly, taking you through the process one step at a time. Seems like an alternative way to checkout. Got a confirmation from Riot Games, and when I navigated to my account page directly from Riot's Merch store to check my orders, the order's there.
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Dan
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Last link worked wonders for me in same spot.
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