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Alchemists: The King's Golem» Forums » General

Subject: Wrong color on publication seals rss

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Mathias Heilmann
Germany
Essen
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I was able to get the expansion yesterday in Essen (German version). As I checked the components, I noticed that the extra seals included have some color mismatch. The yellow seals have a blue backside and vice versa. I don't know if the English version is affected as well.

Can anyone give me some advice what route to take to maybe get some replacements? I was thinking about contacting Heidelberger, since they are the German publisher.
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Shoosh shoo
Canada
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Re: Wrong color on publication seals (German version)
If possible you should go back to the booth. Maybe they dont know about the issue.

I had an amazing customer service experience with cge when i had a problem with the alchemists base game. Contact the publisher and im sure they will help you out but aince Essen is happening now it might take a while to get in contact. Just be warned... Theyre pretty busy now
 
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Paul Grogan
United Kingdom
Cullompton
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Re: Wrong color on publication seals (German version)
I have alerted CGE to this just now. The question is whether it is in all copies or not. If it is NOT in all copies, CGE should be able to replace it for you at the booth. IF if it is in all copies, then this will need to be fixed at a later date, but CGE will do that I'm sure.
 
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Kristo Vaher
Estonia
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Re: Wrong color on publication seals (German version)
Alchemists is Cursed They had production issues in base game too.
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Mr Avers
Netherlands
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Re: Wrong color on publication seals (German version)
Just checked my English version from Essen and it has the same issue with the colour mismatch on yellow and blue seals. Will check the rest of the expansion later in the day.

Edit: Rest of the expansion is perfectly in order. Until replacements arrive the game can be played with the seals as they are. It is just that you need to be careful with the revealing of the seals at the end of the game to remember the colour switch up.
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Kristo Vaher
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Re: Wrong color on publication seals (German version)
GhundiPI wrote:
Just checked my English version from Essen and it has the same issue with the colour mismatch on yellow and blue seals. Will check the rest of the expansion later in the day.


Goshdamnit, not again CGE :/
 
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Dennis Jansen
Germany
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Re: Wrong color on publication seals (German version)
The same mistake here . I got the german version, too.
 
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Mathias Heilmann
Germany
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Re: Wrong color on publication seals (German version)
GhundiPI wrote:
Just checked my English version from Essen and it has the same issue with the colour mismatch on yellow and blue seals. Will check the rest of the expansion later in the day.

Edit: Rest of the expansion is perfectly in order. Until replacements arrive the game can be played with the seals as they are. It is just that you need to be careful with the revealing of the seals at the end of the game to remember the colour switch up.
Yeah, I figured as well that it will work with these tokens, as long as you keep it in mind during the final scoring.
 
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Charley Heuertz
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I confirm; also english version. Blue and yellow backsides of the publication tokens are swapped.
 
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Rafaël Theunis
Belgium
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+1 on the english version. Aw poor guys this is such a silly little mistake :s I think it's every designer/publisher's worst nightmare.

OK well i've sent them an e-mail, we will just have to wait for the corrected print.
 
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Sören Lohse
Austria
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I have the same problem (German Version). And i have another problem posted here:
https://boardgamegeek.com/thread/1655485/missing-startup-fun...

It would be great if u check your versions and give me a feedback.

Thx a lot
 
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Nicola Bocchetta
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Milano
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Yes, it seems the back of the yellow and blue tokens are swapped.

Anyway, it doesn't affect game play at all.
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Paul Grogan
United Kingdom
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CGE are in the process of trying to fix this. I was helping them with some text on the Sunday night at the meal after the fair. #workneverends
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Nicola Bocchetta
Italy
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"it's a feature, not a bug!"
You can show your friends you got the really first edition ;-)
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Phil Davies
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Winchmore Hill
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Had an email from the support team today saying they are sending corrective stickers out, whoop

I've sharpied the back of both of them with the correct colour for the moment anyway, so it's not a massive issue but as always it's nice to see CGE are so quick to respond to these problems
 
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Kristo Vaher
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Darke wrote:
Had an email from the support team today saying they are sending corrective stickers out, whoop

I've sharpied the back of both of them with the correct colour for the moment anyway, so it's not a massive issue but as always it's nice to see CGE are so quick to respond to these problems


Stickers
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Philip Morton
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Slashdoctor wrote:
Darke wrote:
Had an email from the support team today saying they are sending corrective stickers out, whoop

I've sharpied the back of both of them with the correct colour for the moment anyway, so it's not a massive issue but as always it's nice to see CGE are so quick to respond to these problems

Stickers

Yeah, now I'm concerned that I'll fail to get the stickers perfectly aligned and make the stickered seals noticeable on the board....
 
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Marcus
Italy
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GhundiPI wrote:
Just checked my English version from Essen and it has the same issue with the colour mismatch on yellow and blue seals. Will check the rest of the expansion later in the day.

Same here
 
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Justin G
United States
New York
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Your kidding stickers ? What a silly mistake.
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Peter Caslava
Czech Republic
Kolin
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Corrective stickers are the fastest solution what we have right now. Really sorry for that mistake.
 
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Kristo Vaher
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Zhan_Shi wrote:
Corrective stickers are the fastest solution what we have right now. Really sorry for that mistake.


But this is not a solution that anyone really asks for. I think everybody would like to have correct tokens, no? Even if it means waiting for longer.

This was the same situation with the original Alchemists release with too tight tokens, which where then printed in correct size.

Why not have the corrected tokens printed and shipped to fans who request them?
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Peter Caslava
Czech Republic
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Slashdoctor wrote:

Why not have the corrected tokens printed and shipped to fans who request them?


Right now it's impossible to print corrected tokens with same technology like original game. Stickers are the fastest and also the only one solution what we have. I fully understand the bad feeling about wrong colors and we wan't to apology. Next print will be fixed for sure, but right now, we can send stickers to everyone who already bought the game.
 
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Karl
Austria
Salzburg
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Any chance to additionally get proper tiles at some point in the future as well?
 
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Peter Caslava
Czech Republic
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Unfortunately no, we don't have option to print seals separately with same technology like base game.
 
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Kristo Vaher
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Zhan_Shi wrote:
Unfortunately no, we don't have option to print seals separately with same technology like base game.


When will there be a second print-run of this? Expansions rarely get second print runs, which is why I'm asking. Would not be the first time I'm buying the same item twice
 
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