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Mechs vs. Minions» Forums » General

Subject: Mis-cut cards rss

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Kris Tucknott
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Anyone have any issues with badly cut cards? The Fire Command cards in my game look like they were cut with a blunting blade, one of the edges is a little mangled on each one and when you shuffle them the Fire cards very quickly bunch up together. Will have to sleeve them, which is a shame.

Other than that the components in this game are amazing!
 
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Chris Schenck
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Slightly wrote:
Will have to sleeve them, which is a shame what should be done anyway.

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Chris Cantrell
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Slightly wrote:
Anyone have any issues with badly cut cards? The Fire Command cards in my game look like they were cut with a blunting blade, one of the edges is a little mangled on each one and when you shuffle them the Fire cards very quickly bunch up together. Will have to sleeve them, which is a shame.

Other than that the components in this game are amazing!


Take a picture of the affected cards and send in a ticket at:

support.riotgames.com

Might take some time to get it resolved as I'm not even sure if we have received our shipment of replacement pieces, yet, but if you're not happy with the quality, I want us to be able to track that.
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Kris Tucknott
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Cheers Kades, I'll do that.
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mike kohlhepp
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Now, THAT is being on top of things! Nice Chris...
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oystein eker
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Chris is incredible.
Could run for next US president.
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Marc Piquette
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eker wrote:
Chris is incredible.
Could run for next US president.


Well he's a better choice than the current ones.

Hopefully this is an isolated quality issue, but glad to hear that Riot is prepared with replacement components as needed.
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Chris Cantrell
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eker wrote:
Chris is incredible.
Could run for next US president.


It's really not me. It's Riot. I get to spend my time chatting with you guys and empowered to solve your issues, but that's only because Riot's a pretty unique snowflake. There aren't many companies that will allow people outside of 'publishing' or 'marketing' to chat with their customers. There's a lot of risk involved with that as there's a chance I could misspeak and create a lot of player pain. Riot's ok absorbing that risk since we see interacting with the community a key component in providing player value. Hopefully, I'll build up enough equity to be forgiven for the occasional misstep.

The "Chris is awesome" sentiment is very appreciated, but should really be "Riot is awesome". Even with all of the headaches of the last week, I feel like the luckiest man alive to be able to have the freedom to make the game that we wanted to make, at the price we wanted to charge, with honestly very few constraints. And I've never done this before - so I keep thinking at any point, someone here is going to get wise to that and realize how out of my depth I am.

But fixing your problems isn't something that feels like work. I think everyone here wants you to have the best experience possible. That's more a product of where I get to work than anything I'm personally bringing to the table.
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Tim
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Riot Kades wrote:
eker wrote:
Chris is incredible.
Could run for next US president.


It's really not me. It's Riot. I get to spend my time chatting with you guys and empowered to solve your issues, but that's only because Riot's a pretty unique snowflake. There aren't many companies that will allow people outside of 'publishing' or 'marketing' to chat with their customers. There's a lot of risk involved with that as there's a chance I could misspeak and create a lot of player pain. Riot's ok absorbing that risk since we see interacting with the community a key component in providing player value. Hopefully, I'll build up enough equity to be forgiven for the occasional misstep.

The "Chris is awesome" sentiment is very appreciated, but should really be "Riot is awesome". Even with all of the headaches of the last week, I feel like the luckiest man alive to be able to have the freedom to make the game that we wanted to make, at the price we wanted to charge, with honestly very few constraints. And I've never done this before - so I keep thinking at any point, someone here is going to get wise to that and realize how out of my depth I am.

But fixing your problems isn't something that feels like work. I think everyone here wants you to have the best experience possible. That's more a product of where I get to work than anything I'm personally bringing to the table.


Every candidate is only as good as the team they have behind them...

Now, can someone please make the (micro)badge "Vote #1 Chris"
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Mike Malley
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Riot Kades wrote:
Hopefully, I'll build up enough equity to be forgiven for the occasional misstep.

Not by me. The moment you slip up I'm going to jump on you like something that jumps on things a lot. Mark my words.
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Chris Cantrell
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caffeinehead wrote:
Riot Kades wrote:
Hopefully, I'll build up enough equity to be forgiven for the occasional misstep.

Not by me. The moment you slip up I'm going to jump on you like something that jumps on things a lot. Mark my words.


Like a rabid kangaroo.
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Mike Malley
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Riot Kades wrote:
caffeinehead wrote:
Riot Kades wrote:
Hopefully, I'll build up enough equity to be forgiven for the occasional misstep.
Not by me. The moment you slip up I'm going to jump on you like something that jumps on things a lot. Mark my words.

Like a rabid kangaroo.

Get out of my mind!
-- Lawnmower Man
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Michael Off The Shelf Board Game Reviews
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eker wrote:
Chris is incredible.
Could run for next US president.


While nice to say, with the current 2 jokers that isn't saying much.

It's kind of like saying "Wow, you could be a surrogate crash test dummy!"
 
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Brian
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My Fire Command Cards are miscut as well. The edges are clean but the cards are oversized compared to the other elements.

I took pictures and submitted a ticket today.
 
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