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The Battle of Five Armies» Forums » General

Subject: Great customer service rss

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Paul Newsham
United Kingdom
Halifax
West Yorkshire
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I always like to highlight great customer service from a company. One of the recruitment tokens in my game wasn't cut all the way through on the punchboard, and it tore on the back making it easily identifiable. I emailed Ares about this on Thursday night and I received a replacement by courier today (one of each dwarves and men tokens, just in case)

Thanks Ares, and thanks Valentina in customer care!
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Mattias Elfström
Sweden
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I have the same experience - Ares customer support is excellent in every way!
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Baramon
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Ares customer service is superb, they sent me whole board when I had similar issue with tokens.
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