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Mechs vs. Minions» Forums » General

Subject: Order Never Left Wisconsin rss

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Will Cashel-Cordo
United States
Indiana
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I received the order complete email with tracking the 17th at 2:30 pm and it said in Transit to UPS facility but has never changed since. I opened a ticket with riot Monday the 24th #23877173 and have not heard anything from them. I feel pretty helpless with the only form of communication being silent for days at a time.
 
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Nathan Tiras
United States
California
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Hey Will!

I'm sorry for the negative experience thus far

Our Player Support team has been slammed and are working through tickets as quickly as they can. I promise you haven't been forgotten and we are working to ensure all issues are resolved!

-RiotFpmcgee
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Jonathan Racussen
South Africa
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It took them a week to give me feedback by which time the simple request to change the delivery address was too late and I've had to write off $80.
 
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