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BoardGameGeek» Forums » Gaming Related » Discussing Retailers

Subject: CSI turn up time rss

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Edko Fuzz
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Hello,

If I place an order at CSI including an item in stock, with a domestic destination inside the United States, how long does it normally take in your experience for the games to arrive?

Many thanks!
 
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Zaphod Beeblebrox
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I'm sure the biggest factor in shipping time is the distance the shipment has to travel.

For example, I live on the opposite side of the US from CSI. My most recent order looked like this:

Day 0: Order placed
Day 0: Order shipped
Day 7: Order received

In other words, CSI shipped immediately. But it took FedEx a week to move it across the country.
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Eric Folsom
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Wilmore
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Assuming you don't order on the weekend, I've had my shipment in the same week. 4 days, maybe even 3. I live in KY.
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Paul Sauberer
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I placed an order this Monday. It is arriving at my home in Nashville,
Tennessee today.
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James Crampton
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Shipping usually does take a bit longer than standard retail or Amazon but not too bad if you aren't in a hurry. This time of year, they do get a little behind.

I placed my most recent order on Black Friday (11/25). I received a shipping confirmation/tracking info on Monday the 28th. Tracking is showing the expected delivery date of Saturday (12/3).

With my black Friday order, for example, my shipment should arrive in 8 calendar days.

Now, my other Black Friday orders from Fantasy Flight and Cardhaus are yet to ship.......
 
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United States
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I ordered on Friday the 25th and had my order on Monday to NY with free shipping (which was faster than I expected... it was also packed very well, everything was great).
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clarence neal

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You mentioned that it includes an item that's in stock.... that sounds like there may be items that aren't in stock on the order. If tha A the case then the order won't ship until all items are in stock...
 
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G.Daddy.Slim
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Ihwarrior wrote:
You mentioned that it includes an item that's in stock.... that sounds like there may be items that aren't in stock on the order. If tha A the case then the order won't ship until all items are in stock...


yep.. and if it's out of stock, the expected in stock date might not be very accurate, especially if its a new game. And CSI waits til the last minute to update the date, even if they know they won't make it in advance. My order got held up 2-3 months beyond the original expected date, for Pocket Madness.

If everything is in stock, you will likely get the game 3-4 days after shipping.. at least in the US.
 
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Edko Fuzz
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Many thanks for all the replies. I am travelling to NYC but for just five days, so I don't know if it's worth risking an order to be sent to my hotel. Thanks again!
 
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Shayne Gray
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If you haven't started your travel yet. Order a couple days before your flight and just let the hotel know that you are expecting a package.
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Tim Earl
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edkofuzz wrote:
I am travelling to NYC


That's the piece of information we were missing. The US is a big country, and CSI is located in one corner of it, so your location in the US has a big effect on shipping time.
 
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Derry Salewski
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I would pay something for expedited shipping.

If you go with the free shipping, there's no promise they're gonna send it out right away.
 
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Paul Sauberer
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I would send an email to them from their website. Explain your situation and ask them whether you are likely to get the order. Ask them when you would need to place the order. you can also follow up with them if/after you place the order and they may give it a little extra care.
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Keith Medlin
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They changed their free shipping methodology about a year ago. I used to get the "free" shipping from FL to NC in about 2 days, sometimes 3 from shipment. Now it takes 5 - 7 days.

That said, I don't mind because they pack their games incredibly well which is a bigger concern to me.

I bought a game from OSG (Operational Studies Group) and it came in a box that was BARELY big enough to fit the game and thankfully it wasn't dinged up in shipment because ANY issue would have meant significant damage to the contents.
 
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Justin R
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indigopotter wrote:
I ordered on Friday the 25th and had my order on Monday to NY with free shipping (which was faster than I expected... it was also packed very well, everything was great).


For what it's worth, I am just outside NYC (indigopotter is further north), and the quickest I typically get my CSI orders in 3-5 business days. I suspect indigo got incredibly lucky with that turnaround time.
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JJRR_Esq wrote:
indigopotter wrote:
I ordered on Friday the 25th and had my order on Monday to NY with free shipping (which was faster than I expected... it was also packed very well, everything was great).


For what it's worth, I am just outside NYC (indigopotter is further north), and the quickest I typically get my CSI orders in 3-5 business days. I suspect indigo got incredibly lucky with that turnaround time.


They just like me better whistlewhistlewhistle
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United States
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But yes, it was incredibly fast, especially given the holiday, the volume of sales, and the distance. Had it come today (Wednesday) it would have still been great.
 
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Don Barree
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My best experience with free delivery from CSI was to place an order on Monday morning and receive it in New Jersey on Thursday. Most of the time I order on the weekend and always get stuff the same week. Don't think its ever taken 7 days but if the order is going to the west coast it probably does.
 
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Nicolas
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edkofuzz wrote:
Many thanks for all the replies. I am travelling to NYC but for just five days, so I don't know if it's worth risking an order to be sent to my hotel. Thanks again!


Having done this several times, order so that the packages arrive a couple of days before you, the hotel will have no issues holding onto them for you.

And if you're using a non-US credit card, especially if it's your first time buying from them, know that they may hold your order and contact you for additional information. They've always been very helpful once the situation is explained, but if you're in a tight schedule, call them or email them and let them know your particular situation, don't relax after placing the order online.
 
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Jeffery Hudson
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I live in Utah...every order i've gotten from then for the last 4 years has been one week. maybe an extra day if FEDEX wants USPS to deliver it (sometimes they do, sometimes they dont)... but one week seems the sweet spot for me.
 
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