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15 Posts

Through the Desert» Forums » General

Subject: Should I be okay with my brand new board looking like this? rss

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Brent Strickhouser
United States

Indiana
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I found this picture and it shows exactly what my board is like. You can see where it is taped together down the center, but the sides of the tape have huge "ridges". Hard to explain. Look at the picture in high-res. I put some heavy text books on the board to get it to lay flat, but even after the board stays flat the ridges are still VERY much there.



Should I be upset with this? All other components are fine, but this really kinda bugged me.
 
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Francis K. Lalumiere
Canada
Brossard
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Hell, it's not even my copy and *I* am upset with it.
What edition is this?
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Brent Strickhouser
United States

Indiana
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2009 Silver Line from Fantasy Flight Games. Just got it from Amazon with a b-day gift card two days ago.
 
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Big Kat
United States
Tualatin
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My board looked like this too. I told Fantasy Flight and they sent me a new one that is much better.
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Brad Miller
United States
Seattle
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Nope. That sucks. Talk to FFG, they will fix you up.
 
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  • Last edited Sun Apr 3, 2011 7:43 pm (Total Number of Edits: 1)
  • Posted Sun Apr 3, 2011 7:31 pm
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Rob Rob
United States
La Mesa
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Certainly looks like there was a manufacturing error in that batch. The camels are very light and I wouldn't trust them not to slide around on the tilted board. yuk
 
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Brent Strickhouser
United States

Indiana
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Okay. I just sent a "parts request" to FFG explaining my issue and a link to this post. I will post their response and hopefully a successful resolution soon.
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Brent Strickhouser
United States

Indiana
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Quote:
Hello Brent,

I packed up a replacement board, and that will mail out to you shortly!

Thanks for playing,
Thaadd Powell
Customer Service
Fantasy Flight Games


Didn't even take a week. Fantastic service! Let's hope Queen Games can fix my Alhambra issues now....
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Brent Strickhouser
United States

Indiana
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Well my last post was a little too soon. Just checked the mailbox and the new board was already inside. It's better, but... shake maybe my standards are just too high. The board lays flat, but still have some ridges, not as bad, but shake

Customer service was great though. Really great actually.
 
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Flix
Germany
Heidelberg
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Get the Kosmos version - best board ever!
 
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Carl
Canada
Montreal
Québec
Wow this is weird... I'm always ULTRA perfectionist about everything... every minor detail is important to me. My board had ridges EXACTLY like this one and I didn't even mind lol... I thought it was normal... and now because of you post, I feel like contacting FF...but meh, is it really worth it?
 
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Dave James


California
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Really sorry, but I think your being just a bit too picky. I've purchased several board games over the years which makes this one look pretty good. Only one was worth writing to customer service about..."Weird U.S.".
 
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vorname nachname
Germany

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Thanks to have the good German quality here in my country ;O)

http://boardgamegeek.com/image/1203350/through-the-desert?si...
 
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  • Last edited Fri Jan 13, 2012 12:17 am (Total Number of Edits: 1)
  • Posted Mon Jan 9, 2012 9:55 pm
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Mel
Canada
Saskatoon
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Mine looks identical. It doesn't bother me much so I'll probably just deal with it, but I could definitely see it annoying some people.
 
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Chris Hawks
United States
Apple Valley
Minnesota
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My board was similar, but I don't remember it being quite that bad. I carefully reverse-bent the folds and it lays pretty flat now.
 
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