Just received it, shrinkwrapped and no cards inside :( | Treasure Chest

Pasi Hyvönen

Finland
MASKU

Just want to know, if I am truly unlucky or has this happened to anybody before?

It was shrinkwrapped and everything seemed ok, until I tried to look for the San Juan cards. Then I noticed that there was not a single card in the box. Tell me, was your cards all in one stack? I have made a reclamation to my seller(which is an official business) so I think I will receive them in some time. Just need some help from you guys.

Thanks for the info!

Posted Wed Jun 22, 2011 3:32 pm
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Andy Andersen

(Orangemoose)

United States
Newark
Delaware

I've had a couple of problems with missing game components on occasion. Every time the problem was solved after contacting the publisher. These folks make good on their products.

Posted Wed Jun 22, 2011 3:42 pm
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Pasi Hyvönen

(kiintins)

Finland
MASKU

princemousey wrote:

Who did you need to look for to obtain replacements? I'm missing the Princess and Muse cards as well..

First the seller, then the publisher. Received a few emails. Lets see if I truly get them before the winter...

Posted Thu Jul 21, 2011 8:30 am
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Pasi Hyvönen

(kiintins)

Finland
MASKU

kiintins wrote:

princemousey wrote:

Who did you need to look for to obtain replacements? I'm missing the Princess and Muse cards as well..

First the seller, then the publisher. Received a few emails. Lets see if I truly get them before the winter...

At least I got them before winter... Bought it in May and never got to play it during childrens summer holiday. Glad they are not building houses.

Posted Thu Sep 15, 2011 1:41 pm
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Subject: Just received it, shrinkwrapped and no cards inside :(