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Fauna» Forums » General

Subject: Board Warpage in FoxMind version rss

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David G.
United States
Moorpark
California
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Got in my Fauna from Amazon.

For all that's good and bad, it's your typical Chinese printing job. Bright, vivid colors and board warpage.

I think it can be saved, but, it doesn't even BEGIN to lay flat. It accepts being back-bent pretty readily, maybe if I work with it I can make it right. Or, maybe not. Rather disappointing.


Please read below, as they have since replaced my board for me!
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Brent Wilson
United States
Montgomery
Illinois
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I'm on the fence on fauna. Thanks for the warning.
 
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David G.
United States
Moorpark
California
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Wow, well, let me take you off that fence.

I emailed FoxMind about my disappointment in the board and I got a response in minutes, saying no one else has had this experience, they apologized, and they will certainly mail me out a new board pronto. (Well, they speak French, so maybe it's "sans délai").

Surprisingly good service! Haven't seen this kind of service since dealing with Rio Grande.
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Gordon Yu
United States
Rego Park
New York
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Thanks. It's good to know they have good service. I was just about to purchase my copy from Amazon. Appreciate the heads up.
 
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Carlos Eduardo de Freitas Alves
Brazil
São Paulo
São Paulo
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Hey guys! Barnes and noble have it for 30% discount from 39,95 to 27,96 :

http://www.barnesandnoble.com/p/toys-games-fauna-a-wild-card...
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David G.
United States
Moorpark
California
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Well, true to their word FoxMind sent me a perfectly flat board to replace my warped one. Not only that, but also include a copy of their brand new game Rise or Fall!

So very pleased with the customer service I've gotten from FoxMind. Very professional and accommodating.
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