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Subject: Speaking of NWS-Online... Call me impressed! rss

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Isaiah Mackler
United States
Spokane
Washington
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I just pre-ordered a Few Acres of Snow w/ free shipping for $44! Great price but I would have to wait a while for it to ship...which is fine, because it was out of stock from most of the on-line stores who had it a reasonable price. Well, I ordered yesterday and it was shipped today!

But here was the best part... I had a question about the charge on my credit card and I got an automatic, cordial and helpful response. Like within a minute!

I haven't gotten the game yet but my first response is that these guys are fantastic!

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Christopher Dean Naval Warfare Simulations / Tactical Warfare Simulations (Land/Air Combat)
United States
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I worked out an alternate source for the game so he would not have to wait for the reprint from the publisher. I make a little less per sale doing it this way but in the end another happy wargamer..

Thanks for the support Isaiah..

Thanks.
Christopher Dean
NWS Online Gaming Store
Director of Operations
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Lance
United States
Moorhead
Minnesota
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The coolest best thing I have ever done in my life is being a father
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The Dread Pirate Caleb!! (age 2)
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You just earned yourself a purchase from me in the future.
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Christopher Dean Naval Warfare Simulations / Tactical Warfare Simulations (Land/Air Combat)
United States
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Thanks Lance.. if you ever have any questions just let me know.

Take care friend.

Thanks.
Christopher Dean
NWS Online Gaming Store
Director of Operations
 
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Bill Holmes
United States
Chesapeake
Virginia
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Count me in as a future customer!!
 
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Rolf Van Ishem
United States
Queen Creek
Arizona
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I have to agree that NWS has great customer service! Every time I call there is a person on the other side and not an answering machine. They even have credited shipping charges back to me when it was less than they initially quoted for the item. Now how many companies do that! Keep up the great service NWS.

 
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Ryan Stainsby
United States
Frisco
Texas
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+1

Placed my first order with NWS last week, and I agree with everything that has been said. Excellent customer service that is up there with the best.
 
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jaques andre
United States
fullerton
California
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I will say the same about NWS. I ordered a game, wasn't paying attention that it was a preorder for a second printing. I did not want to wait that long so canceled order. He found a copy of the 1st printing for me. I just have to say that he went above normal customer service.
 
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Jim Jennings
United States
upper chichester
Pennsylvania
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Yes I ordered from them a few times and I will continue to do so. Their service is second to none!
 
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Christopher Dean Naval Warfare Simulations / Tactical Warfare Simulations (Land/Air Combat)
United States
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Thanks for the support guys!

Thanks.
Christopher Dean
NWS Online Gaming Store
Director of Operations
 
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Jon Zielinski

Twin Cities
Minnesota
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I've had nothing but great service from NWS. Fast responses from Chris, super shipping and great prices. The only place I buy new games from.
 
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