Picked up FotM at our FLGS a month ago. When we opened the box, there were no horses in it. Everything else was there. I emailed Z-Man customer service and received a reply from "Sal" that said he would have the warehouse send me the missing pieces.
Three-plus weeks later, still no horses. Should I be concerned? Does it usually take several weeks to receive missing parts like this? I don't want to be unfairly impatient.
Thanks for any advice on how to get this resolved. Phil
Good question, but I dunno. Maybe they are out of them. I'd give it another couple weeks and then check back again. Maybe even phone call. Z-Man's always been very up and up, to my knowledge. Good luck with it!