Missing you: A tale of woe (and incomplete game bits).
Andrew SM
United States
San Francisco
California
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So I just received a mail-order box o' games, and one was missing a significant portion of the bits. Has this happened to you? Of course. Add your tale of woe to this geeklist...

RULE:

Must have been a brand-new, in-shrink game to start (no used games). What was missing? Did you realize this before or during or after your first play? Let us know how you dealt with it and if it was resolved quickly by customer service.
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1. Board Game: Tigris & Euphrates [Average Rating:7.72 Overall Rank:70]
Andrew SM
United States
San Francisco
California
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MISSING: 100% of the small green VP cubes. ALSO - One of the 2 red monument buildings.

DISCOVERED: Immediately upon opening the box (it was pretty obvious something was wrong).

RESOLUTION: Pending. Mayfair support was extremely friendly over the phone. However, they told me it would take TWO WEEKS to get the replacements. Ouch.

Still waiting to play this lovely game. Good thing I have others to keep me distracted...

UPDATE:

Just got all the missing pieces from Mayfair, exactly 2 weeks from the request.
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2. Board Game: Pirate's Cove [Average Rating:6.59 Overall Rank:1031]
Kris J
United States
Seattle
Washington
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Electra Bellum. Electra Gloriosum.
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Bought this when it first came out -- was really the start of my slide into true board-gaming.

It was missing all of the resin ships.

Days of Wonder fixed it fast. Fun!
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3. Board Game: Tigris & Euphrates [Average Rating:7.72 Overall Rank:70]
Billy McBoatface
United States
Lexington
Massachusetts
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I also was missing pieces of T&E! Exactly ONE blue tile. I emailed mayfair, and a week or two later it was at my door. Hurray!
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4. Board Game: Municipium [Average Rating:6.72 Overall Rank:2103]
 
Billy McBoatface
United States
Lexington
Massachusetts
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The day I got this, I broke it open like I always do to look up the parts list in the rules and make sure everything was there.

Sadly, I couldn't check that...because there were no rules!!! Sadly, it took Vally Games several months and several emails (and several notes left on their web support form) until FINALLY I had a real rulebook.
 
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5. Board Game: Tichu [Average Rating:7.60 Overall Rank:122]
Mike K
United States
Fairless Hills
Pennsylvania
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Not me personally, but my cousin.

When he got his copy from GameSurplus, it had an extra 3 of stars and no King of stars (or maybe the other way 'round). GS quickly sent the missing card, so no harm done.
 
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6. Board Game: There's a Moose in the House [Average Rating:5.32 Overall Rank:15093]
kSwingrÜber
United States
Ridgefield
Washington
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Got this as a silly birthday gift from the wife a few months ago. We were going to play it right after cake, but it was missing >gasp< the rules!

Luckily Gamewright posts all their rules on their web-site, so 10 minutes later we had the rules, and were ready to play!

I would have been a bit hot under the collar if it was a game from some company that doesn't publish their rules on the web. Also, if it was an expensive game, I would have pestered them until they sent me a "real" copy...

 
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7. Board Game: Cave Troll [Average Rating:6.41 Overall Rank:1592]
Matt Lewis
United States
Royal Palm Beach
Florida
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Picked this one up at my FLGS, and found that the green figures had 2 knights, but no wraith. On a whim I called the store to see if there was anything they could do before I contacted FFG. They offered to swap for the correct pieces right there and then. Props to Game Night Games!
 
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8. Board Game: Jamaica [Average Rating:7.09 Overall Rank:404]
Dan Squires
United States
Portland
Oregon
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Useless, useless, heavy rain, driving into the sea
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Missing the 6th Hold treasure card. As you discard a few at the start of the game, this wasn't a big deal playing it. A few days after contacting customer support, I received a replacement in the mail.
 
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