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Dungeon Petz» Forums » General

Subject: Is it possible to get a good copy of this game in shrink wrap? rss

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Quintious .
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I know the subject line sounds stupid, but I'm legitimately wondering if it's possible. The first copy I bought (Amazon) had all the pieces, but some of the cardboard was falling apart - appears to have gotten banged around a bunch and came out of the punchboard in shipping.

So I sent it back for a replacement. And the one I got sent was missing the meeples for one of the players. And a bunch of the cardboard bits had come loose from the punchouts and were kind of dinged up.

So I sent that back for a replacement, and there was no deck.

So I sent that back for a replacement, and it's missing meeples AND the bits are banged up as bad as the first one.


Is there no quality control for this particular game at Z-Man? First game I've ever had these problems with. Is this a known issue by which I should just reach out to Z-Man directly for replacement bits?
 
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Jonathan Harrison
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My copy was from Amazon (about 2 months ago) and was fine.
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Richard
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My copy is fine. Sorry about your experiences, that must be frustrating.
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Steven Doles
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I bought a copy in a game store a few months ago and all the pieces were included and in good condition. In fact I even counted everything and realized that there was 1 extra for each of the small resource pieces than what was indicated in the manual.
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Alison Mandible
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Bought mine at an FLGS last year and it was fine.

How damaged was the first copy? I've had games where cardboard bits came out of the punchboard in shipping before, but none where they seemed to have gotten damaged rattling around loose like that-- mostly just made it a pain to verify everything was present.
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Brian Nors Jensen
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My copy was missing some cards, I just emailed Z-man and got the missing ones by mail.
 
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Andy Kerrison
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Exeter
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My copy was fine, got it from IGUK
 
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Eric Matthews
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I just received my copy and it seems to be in great shape; some of the cardboard bits had fallen out of the boards but I see that in many games.

Then again I'm a cube hater so I didn't examine them carefully or even count my cubes since I'll be replacing them as soon as possible with more thematic bits.
 
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Mark O'Reilly
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My copy was from iguk and tip top
 
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Quintious .
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Alright, I guess I'm just really unlucky on this front.

The damage on the first one had to do with some of the larger markers. The corners of them were completely separated layer by layer, and it was frayed that way for a good 3/8 of an inch into the pieces. It was like they had gotten wet or something and the glue was undone, except everything was dry.

Just struck me as odd, because every other game I've ever gotten from Z-Man (Agricola, Pandemic, Earth Reborn, Primordial Soup, Alcatraz, Atlantis Rising, et al) have always been perfect.
 
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M. S.
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Do you always have to send the WHOLE game back?
Cant they just send you the missing/damaged pieces?
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Ben Kyo
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Mine arrived with damaged pieces from tearing loose from the cardboard sheets. I asked for replacements for the two damaged tiles and got sent two bags full of all the tiles for Dungeon Lords! I don't own Dungeon Lords. Anyway, no further response to any of my follow-up emails, now several months on. The damage isn't too bad, and mostly fixed with some glue, so I'm not that bothered...
 
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Aaron Yoder
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Protip: if the outside of the box is messed up, return it to Amazon. If the inside stuff is messed up, like a missing set of meeples, ask Z-man for a replacement directly.


*I gone done some editing.
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Paul Hayes
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Try to avoid Zman "customer service" since it doesn't exist. If the interior contents are fine, enjoy. Otherwise, good luck. I'm at 5 months waiting for a misprinted Pandemic board.
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Troy Winfrey
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Crackula wrote:
Try to avoid Zman "customer service" since it doesn't exist. If the interior contents are fine, enjoy. Otherwise, good luck. I'm at 5 months waiting for a misprinted Pandemic board.


There's a thread about this. The TL:R is that a lot of people are reporting serious quality control issues with Z-Man. Zev is no longer involved with that aspect of the business, and Filosofia seems to be screwing things up royally. Clash of Cultures apparently started weeping yellow dye about a year after purchase. Looks like inept Chinese production, and inept oversight of said production...
 
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Paul Hayes
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On a related note, I just bought Dungeon Petz because I'm weak, stupid and my principles mean nothing. Got it from Amazon, some bits were falling out of cardboard but that seemed to be from good cutting more than anything. It was totally complete. I still hate myself.
 
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Ben Kyo
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Crackula wrote:
On a related note, I just bought Dungeon Petz because I'm weak, stupid and my principles mean nothing. Got it from Amazon, some bits were falling out of cardboard but that seemed to be from good cutting more than anything. It was totally complete. I still hate myself.

It's a good game, no need to feel so bad about it. It's never my first choice on a game day, but it is weirdly popular with some non-gamers like my wife, so I don't regret buying it.
 
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