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World at War: America Conquered» Forums » General

Subject: LNL came through BIG TIME rss

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Explainit Derek
Canada
Toronto
Ontario
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Just wanted to let you know that I had an issue with my counters for this game - they were off registration pretty bad - I let LNL know about it by sending pictures and whining. They sent me a COMPLETELY NEW SET that is perfectly registered - They sent it first class mail to Canada and it took less than a week.

Now the game component quality is perfect - just as good as the excellent quality of All Things Zombie.

Thanks LNL... Now I can get to learning the game with perfect components.

This type of customer service is worth sharing!
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Kev.
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Read & Watch at www.bigboardgaming.com
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That is great to here. I have had similar experiences.
 
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Mark
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Good story with a happy ending. Nice, thanks for sharing.

Off subject, I'm confused about the Canada-Taco connection. Everyone knows tacos are American food, like Pizza and Chinese.
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Matthew Jones
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Glad to hear it. LnL has always put out fun games and been great to their customers. That's why, despite what we may read/say in other threads, we keep coming back to them.
 
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Matthew Jones
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I'm curious about the taco thing too...
 
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Explainit Derek
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To be honest it means nothing I just wanted my handle to be explainit - but needed a last name - out of nowhere came the response taco. I had intended on changing it but now it's kind of grown on me....
Just picked up band of heroes version 2.
 
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Mark
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Explainit wrote:
out of nowhere came the response taco.


Most Americans think about tacos most of the time. No one knew Canadians randomly think about tacos "out of nowhere." That does Explain-it.

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Matthew Jones
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ZombieMark wrote:


Most Americans think about tacos most of the time.



Not as much as we think abou... Oh nevermind...
 
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nick P
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I had the same problem over two weeks with a set of Band of Heroes and Heroes of the Blitzkrieg. In both cases an email received a prompt response - a matter of two hours or so - and delivery of replacement counter sheets within ten days or so. I live in the UK so that was no mean feat! Very good customer service indeed!
 
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