Just wanted to let you know that I had an issue with my counters for this game - they were off registration pretty bad - I let LNL know about it by sending pictures and whining. They sent me a COMPLETELY NEW SET that is perfectly registered - They sent it first class mail to Canada and it took less than a week.
Now the game component quality is perfect - just as good as the excellent quality of All Things Zombie.
Thanks LNL... Now I can get to learning the game with perfect components.
To be honest it means nothing I just wanted my handle to be explainit - but needed a last name - out of nowhere came the response taco. I had intended on changing it but now it's kind of grown on me.... Just picked up band of heroes version 2.
I had the same problem over two weeks with a set of Band of Heroes and Heroes of the Blitzkrieg. In both cases an email received a prompt response - a matter of two hours or so - and delivery of replacement counter sheets within ten days or so. I live in the UK so that was no mean feat! Very good customer service indeed!