Recommend
 
 Thumb up
 Hide
3 Posts

TriKing» Forums » General

Subject: TriKing games - Bad customer service rss

Your Tags: Add tags
Popular Tags: [View All]
Rich S
United States
Phoenix
Arizona
flag msg tools
Avatar
mbmbmbmbmb
I keep hearing how publishers such as Days of Wonder and GMT have phenominal customer service. Well here is a case of the opposite.

I purchased Starter Set 2 of Anachronism. When I opened the box there were no instructions. So I wrote to Triking for a rules booklet. Two weeks later I had no responce. So I wrote again and this time I got an automated responce saying that they had received my email. But it has been 3 weeks and still nothing.

They only publish one game so you would think they would be even more customer service oriented then other major publishers but I guess not.
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Mike Urban
United States
Los Angeles
California
flag msg tools
Is there supposed to be a rules booklet? I think the rules are printed on the play mat, aren't they?
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Rich S
United States
Phoenix
Arizona
flag msg tools
Avatar
mbmbmbmbmb
Ostadan wrote:
Is there supposed to be a rules booklet? I think the rules are printed on the play mat, aren't they?


Only on set one. All subsequent sets had regular maps and a rules booklet.
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Front Page | Welcome | Contact | Privacy Policy | Terms of Service | Advertise | Support BGG | Feeds RSS
Geekdo, BoardGameGeek, the Geekdo logo, and the BoardGameGeek logo are trademarks of BoardGameGeek, LLC.