Pet photographer, that's me.
I can't decide if your copier tech needs a raise, or a restraining order...
He is a great technician. Thirty plus years experience in the industry and has a great work ethic from having owned his own independent copier/printer repair business. We bought him out last summer and hired him. If I could clone him just once I could fire two other guys AND gather enough material for a humor book.
But to answer your question, I'm recommending he gets both.