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A Distant Plain» Forums » General

Subject: Playbook issue and GMT service. rss

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It's just a ride...
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Bury St Edmunds
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I received my copy of ADP yesterday, only to find out that the playbook was badly misprinted. Some sections were missing altogether, and some sections were duplicated. GMT, of course, offered to send me a new one without any quibbles whatsoever, living up to their excellent reputation.

I'm just wondering if anyone else has received a misprinted playbook, or if, as usual, I'm just shit out of luck.
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Tiggo Morrison
United Kingdom
Bridgnorth
Shropshire
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Hi there,

If you don't mind my asking, did you get this diect from GMT (and if so, how much did that cost?) or did you get it from a UK dealer?

I was hoping to order mine as soon as they arrive in the online shops here.

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Ryan King
United States
Stockbridge
Georgia
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I'll check when I get home
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Jeff Gringer
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Alexandria
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Shauneroo wrote:
I'm just wondering if anyone else has received a misprinted playbook, or if, as usual, I'm just shit out of luck.

Mine'ss OK, guess that you're just SOL. Sorry. But at least GMT will square it with you.
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Ægir Æxx
Iceland
Reykjavik
Gullbringusysla
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My playbook is alright but the plastic film on my map is starting to peel off along with what is printed on. I contacted GMT and they've sent a replacement to me.

GMT, I love you!
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Wendell
United States
Yellow Springs
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Si non potes reperire Berolini in tabula, ludens essetis non WIF.
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ChillusMaximus wrote:
My playbook is alright but the plastic film on my map is starting to peel off along with what is printed on. I contacted GMT and they've sent a replacement to me.

GMT, I love you!


I had the same problem with Cuba Libre (and GMT got a good map to me immediately) - wonder if there was a change in the map-printing, never encountered any such problem before with GMT's maps.

Edit: Shaun, email GMT and tell them what the problem is and I'm sure they'll put a new playbook in the mail to you right away.
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It's just a ride...
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wifwendell wrote:

Edit: Shaun, email GMT and tell them what the problem is and I'm sure they'll put a new playbook in the mail to you right away.


Yes, I contacted them straight away, and a new playbook is already in the post.

GMT are unsurpassed customer service wise.
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Ryan King
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Yeah, mine is fine. I have found that for those of use that buy a lot of games, it is easy to get a string of bad luck.
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Anthony Lee
Hong Kong
Tai Po
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I found the same problem at my playbook. I did inform GMT and they are sending a replacement to me.
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