Was anybody missing pieces or had any issues with their games they received besides me?
I was missing a couple of figures from my base game and I emailed Queen Games about three weeks ago asking for replacements. I received an email that said they'd "look into it" and haven't heard anything else from them since. I don't really understand how they will "look into" anything. How could they? I'm sure they have extensive logs of exactly what was put into each box that was sent to each Kickstarter member right? That was sarcasm of course.
Did anybody else email them about issues with the game they received? How did it turn out for you? Am I the only person that is just getting blown off by Queen Games? Their handling of the game shipping was already not great and now this is happening to me.
Last edited Fri Nov 8, 2013 12:24 am (Total Number of Edits: 1)
I was missing a few things, 5 camera tokens, snake board, one of the player boards and a couple of other things. Seems like one whole section of punch out was missing. I emailed Nikki at Queen games and she replied she would take care of it just asked me to give her some time.
My game is still playable so not a huge deal.
I trust Nikki will take care of me, and you.
Not sure if any of that helps you but know you are not alone.
I was missing the 10 Chunk Zombies. I emailed Nikki on Kickstarter and she said I was added to the list. She said that once they have completed all the shipping (still waiting on my second copy of the game) they would begin sending out replacement parts.