MatRoc
Germany
flag msg tools
mbmbmbmbmb
Today i finally got my long awaitet copy of Robinson. But when i finally opened it, I was confused: no dice, no cubes. no wooden or plastic content at all!
I only found the board, rulebook, cardboard pieces,the scenario and player cards and some packs of cards... even after a second look: thats it!soblue
Did any one else have so much bad luck or is it just me?


So much of having it in time before christmas.
Well i'll try my shop or pegasus replacement tomorrow.
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Manuel Ingeland
Sweden
Uppsala
flag msg tools
badge
Avatar
mbmbmbmbmb
My Pegasus copy has it all. I feel sorry for you..
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Serena
Germany
Düsseldorf
flag msg tools
badge
Avatar
mbmbmbmbmb
That's really bad luck. My copy came with all the components. I would contact Pegasus directly, at least that's what I just did with HiG and missing pieces from Russian Railroads.
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
S. R.
Germany
Mainz
Rheinland-Pfalz
flag msg tools
It's a fearful thing, to fall into the Hands of the Living God!
badge
Tell me, have you found the Yellow Sign?
Avatar
mbmbmbmbmb
Small hint - call them.
Usually, I would recommend going the eMail way, as it leaves Pegasus a little more time to react and fit it into their own work schedule.
But since it is before christmas, I think you will get the missing parts quicker this way, since everyone will understand your position...


All the best,
Dumon
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
MatRoc
Germany
flag msg tools
mbmbmbmbmb
Thank you, i'll call Pegasus monday, it could still work out before christmas...
Tuckboxes are build in the meantime.


 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Stefan Gauss
Germany
Hamburg
Unspecified
flag msg tools
Avatar
mbmbmbmbmb
My Copy arrived on Friday and I have the same problem - no plastic and wooden parts in the shrinked box. I e-mailed the retailer and Pegasus and will call them on Monday as well.
A real bother anyway, because I would have liked to play the game this weekend.....
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Benjamin Schoenheiter
Germany
Heusenstamm
Hessen
flag msg tools
publisher
Also: GameDev&Editor
badge
Avatar
mbmbmbmbmb
I am very sorry for your inconvenience. Please contact us immediatly so we can help you!

I hope you will be able to play your game of Robinson under the Christmas tree!

Ben
Pegasus Spiele Redaktion
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Deathworks
msg tools
Avatar
mbmbmbmbmb
Hello!

This makes me worried. This past week, the game showed up at my local store in the German version as well. I was considering buying it, but if the current German print run is incomplete, I may wait for better times (^_^;;

Or is it plausible that only a few boxes are incomplete?

Yours,
Deathworks
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Benjamin Schoenheiter
Germany
Heusenstamm
Hessen
flag msg tools
publisher
Also: GameDev&Editor
badge
Avatar
mbmbmbmbmb
Hi,

the German print run is NOT incomplete. These must be very isolated cases. Putting all the components into the boxes must be done by hand, so this is simple human error - but we have taken note of it anyways.

You don't have to worry about the box being incomplete in general.

(My personal copy is from this very same print-run and it was perfectly fine.)
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Stefan Gauss
Germany
Hamburg
Unspecified
flag msg tools
Avatar
mbmbmbmbmb
Indeed Pegasus-Staff today answered my complaints (via e-mail) today quite fast and very friendly and promised to send me the missing parts asap.
1 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
MatRoc
Germany
flag msg tools
mbmbmbmbmb
Same for me, fast response and nice contact.
Should get my parts soon, too
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Deathworks
msg tools
Avatar
mbmbmbmbmb
Hello Benjamin!

Thank you for the clarification. I have to admit that I never thought that filling the boxes was done manually - I thought everything was automated.

I bought the game today and it is complete as you said.

Now to find the spare time to play it :) :)

Yours,
Deathworks
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Christian Alscher
Germany
Plankstadt
Badenwürtemberg
flag msg tools
badge
Avatar
mbmbmbmbmb
I'm missing the 2 yellow action pawns
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
MatRoc
Germany
flag msg tools
mbmbmbmbmb
got my missing pieces now - customer service at pegasus is great and did it in time for christmas.
Well and i had time for a great victory in MageKnight and am now ready to loose against the Island...
Merry Christmas everyone!
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Stefan Gauss
Germany
Hamburg
Unspecified
flag msg tools
Avatar
mbmbmbmbmb
Received my missing pieces yesterday as well. Thumbs up for Pegasus! So saturday night we can get lost on the island...
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
MatRoc
Germany
flag msg tools
mbmbmbmbmb
The long waiting time had one benefit: in the first play with my wife we won the first scenario! Although we were close to death after our camp was washed away on day 9 and we got no roof... But we managed to survive...
Seems like reading reviews was worth a bit.
Merry Christmas everyone.
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Front Page | Welcome | Contact | Privacy Policy | Terms of Service | Advertise | Support BGG | Feeds RSS
Geekdo, BoardGameGeek, the Geekdo logo, and the BoardGameGeek logo are trademarks of BoardGameGeek, LLC.