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Sentinels of the Multiverse» Forums » General

Subject: Contacting greater than games rss

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Matthew DiLoreto
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Ok, so my shipping address has changed since I preordered Vengeance, and have tried to let them know through the "contact us" on the official site. But, I'm not getting any response. Is there a better way to get a hold of this company?! Thanks
 
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Jacob Gowans
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How long has it been? They've always gotten back to me when I used the site.
 
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Jeff Dougan
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Try emailing Jodie - warehouse@greaterthangames.com
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David Anderson
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Maybe it's too late. My copy arrived today!
 
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Matthew DiLoreto
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Its been a week since I sent the email, and I preordered in september. I also sent that same contact info an email a month or so ago about my address change for the galaxy defenders game and never heard anything back. I tried to contact them through the warehouse email today, so waiting to see if that pans out.

Turtleback: did you preorder yours or kickstart it?
 
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Rob Rob
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Did you leave a forwarding address with the Post Office?
 
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David Anderson
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Stars_Cream wrote:
Its been a week since I sent the email, and I preordered in september. I also sent that same contact info an email a month or so ago about my address change for the galaxy defenders game and never heard anything back. I tried to contact them through the warehouse email today, so waiting to see if that pans out.

Turtleback: did you preorder yours or kickstart it?

Kickstart
 
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Jacob Gowans
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Stars_Cream wrote:
Its been a week since I sent the email, and I preordered in september. I also sent that same contact info an email a month or so ago about my address change for the galaxy defenders game and never heard anything back. I tried to contact them through the warehouse email today, so waiting to see if that pans out.

Turtleback: did you preorder yours or kickstart it?

From what I read in other forums, those who kickstarted are getting theirs this week. Those who preordered will follow over the next couple weeks. You don't have long to wait.
 
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Matthew DiLoreto
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Robrob wrote:
Did you leave a forwarding address with the Post Office?

I did, but thats iffy sometimes.
 
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Lynk Fox
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The post on their blog on their main site said to email paul - paul@greaterthangames.com

But if you emailed Jodie she should have been able to check too.
 
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Matthew DiLoreto
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lynkfox wrote:
The post on their blog on their main site said to email paul - paul@greaterthangames.com

But if you emailed Jodie she should have been able to check too.

Thanks, I can try that too, since I'm not getting anthing from the Warehouse email either.
 
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Shawn George
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GtG has always been good about getting back to me quickly, although I'm sure they're extremely busy with Vengeance right now. Make sure you email Paul directly as they specifically mentioned, but also make sure that their replies aren't ending up in your spam folder or something like that.
 
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