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Subject: Fireside games has top quality customer service rss

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Shoosh shoo
Canada
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Recently purchased CP and WT expansion. My copy of WT had some defective tokens which had these half moon impressions in them. Not only did Kris from customer service send replacements...i was also sent the promo items for this game. I recommend people check their games out if you are curious. I think their products are great and customer service is amazing.
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Mr Dove
United States
Las Animas
Colorado
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I had a cracked board and got similar amazing service. Top Notch guys!!
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Darin Bolyard
United States
Oak Grove
Missouri
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Agree 100%. Upon opening a new in shrink copy of the Wizard's Tower for Castle Panic, I was missing the dragon token. I emailed, got a prompt response, and received not only the token, but each of the 3 promos released for the game as well. It was a pleasant surprise when I received the padded envelope in the male.
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D F Visker
Netherlands
Rijen
Noord Brabant
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I also have very good experience with their customer service.

And Castle Panic is one of my favorites.
 
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Paul Lodge
United Kingdom
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Totally agree. I live in the UK and contacted Kris McCardel due to a missing token. Within 1 week the replacement token came through the letter box in a padded envelope, but also enclosed were the additional 'promo' expansions together with 'bullet' bookmark for Dead Panic and 'Instant Gratification' token for Munchkin Panic. This service is literally world class!
 
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