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Subject: Great Customer Support rss

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Tim W
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Just had an amazing experience with Plaid Hat. Opened my new heart of Glorm expansions and one of the cards had gotten folded in packaging.

Emailed Plaid Hat and got a response next day to ship me out a replacement. It always feels good when a company, whose game you like, is so great with customer support.
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J Karrde
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Winzzy wrote:
Just had an amazing experience with Plaid Hat. Opened my new heart of Glorm expansions and one of the cards had gotten folded in packaging.

Emailed Plaid Hat and got a response next day to ship me out a replacement. It always feels good when a company, whose game you like, is so great with customer support.

Honestly, "next day" seems kinda slow for them. Must have been a busy day for them!
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Tim W
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Well it was like 5pm west coast time when I emailed...
 
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