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Subject: Core Worlds Potential Miscut rss

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Troy Brewer

Indianapolis
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I recently received a copy of this game and 9 of the "Sector 0" cards do not have rounded corners on the the top and bottom of the left edge. Is is supposed to be like this? I didn't read anything about it in the rule book.

I have emailed Stronghold asking this same question.
 
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Robbie M.
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Those definately seem miscut. The good news is that Stronghold has great customer service and a set of replacements will be on it's way shortly. In the meantime, if you use opaque sleeves, gameplay is completely unaffected.
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Troy Brewer

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Ok, thanks for your reply. I haven't heard back yet, but it is still quite early. I will try playing without them until I get replacements.
 
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Robbie M.
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I would give them a week or so and then follow up if there was no reply. As long as you contacted the right people, I'm sure they will take care of things.
 
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Andrew Parks
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I think Stephen is traveling internationally and will not be back for a couple of weeks. So I'm sure he'll catch up to your email soon thereafter.

Andrew
 
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Troy Brewer

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It was indeed a miscut, and I even received an email from Mr. Buonocore himself (On a Saturday! How cool is that?). Stronghold's support is legendary and with good cause. He assured me that this rarely if ever happens and that they would replace the cards.

Absolutely top notch customer service.
 
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Frank Jaeger
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Since I think this may be of interest to all, and not only to T B, let me state here that we - Ludo Fact produced the game - are puzzled. Strange mistake. The cutting of corners is done in two steps, first the deck of cards is pressed to the right and the corners are cut, then in the second step the deck is pressed to the left and the corners are cut. This is done inside a machine where the card sheets are cut into single cards, corners cut and packed into decks. How this can happen? Beats me. It's a first for me as well (in over five years in the company). That is how rare it is. (unfortunately, in this case rare does not equal valuable. Sorry to say )

Sorry for the mistake, T B, you will get replacement soon.

Cheers
Frank.
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