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Subject: Missing cards, artipia unresponsive rss

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Thomas
United States
Michigan
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I need 4 infection cards that are missing from my Kickstarter copy. I've emailed them on bgg, kickstarter and their site with no response. Has anyone had any luck getting replacement cards?
 
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Bella
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Texas
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I was missing one card, which I got in the mail a few weeks after asking via e-mail.
 
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Josh Parks
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Billings
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Wildcard, bitches! Yee-haw!
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I was missing the dice that was supposed to come with for the casino. But I figured I have plenty of spare dice so I didn't bother.
 
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Peter Schott
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Roanoke
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You may want to try e-mailing them again - I used "support@artipiagames.com" (or similar) and got a response pretty quickly. I wasn't missing much, but figured better safe to get that done. Of course, I still haven't received the missing components, but none were essential to the game itself so I'm not hurting right now.
 
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Contig the fallen
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I usually email them at ats@artipiagames.com

They might just be busy catching up on backlog that day.
 
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Trevor Kindree
Canada
Waterdown
Ontario
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Put in any response that you've written before (where and when) and heard nothing. They don't have the greatest track record of responding, but they'll just ship you the cards quietly. Definitely improving their responses as of late though, so fire off another (secwral KS of theirs were ending and shipping simultaneously, some shipping caused problems and they seemed a little overwhelmed for a bit)
 
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Kit Warren
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Apopka
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RiderPestilence wrote:
I was missing the dice that was supposed to come with for the casino. But I figured I have plenty of spare dice so I didn't bother.


I am not sure dice were supposed to come with the casino card. I don't know anyone who got dice. I just pulled a couple out of my bottomless bag of dice.
 
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Thomas
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Scubear wrote:
RiderPestilence wrote:
I was missing the dice that was supposed to come with for the casino. But I figured I have plenty of spare dice so I didn't bother.


I am not sure dice were supposed to come with the casino card. I don't know anyone who got dice. I just pulled a couple out of my bottomless bag of dice.


I got a tiny d6 with my copy. I finally got a response from the publisher thorough bgg but never from any emails through their site.
 
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Thomas
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LunarSoundDesign wrote:
Scubear wrote:
RiderPestilence wrote:
I was missing the dice that was supposed to come with for the casino. But I figured I have plenty of spare dice so I didn't bother.


I am not sure dice were supposed to come with the casino card. I don't know anyone who got dice. I just pulled a couple out of my bottomless bag of dice.


I got a tiny d6 with my copy. I finally got a response from the publisher thorough bgg but never from any emails through their site.


Just wanted to report back and thank Artipia for getting me squared away. I was able to get ahold of them via bgg and replacements arrived not long after.
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