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Serpent's Tongue» Forums » General

Subject: Kickstarter exclusives. rss

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Alicia
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"Life is what happens when you're busy making other plans."
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Any idea IF or WHEN I can expect the rest of the KS stuff that was promised to us years ago?
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Mark Sautman
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Evans
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I had been wondering the same thing. Still waiting to get my Founder's codex that I paid extra for along with the bag of shadows, founders sigil, and other Kickstarter extras. When I pledged, I got the extra inscription packs and also ordered the deluxe card storage case. When I got my core package, the booster packs came in a box (described as the Master Archives Case). Does anybody know if this case is supposed to be the deluxe card storage case? .
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Ryan Full
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I love the game but have gotten kind of beat down on the support after the fact.

Still missing lots of stuff. My case of inscription packs was jacked and had no specializations. I asked if they were going to be at Origins and got crickets. The number of damaged pockets in my core set was higher than the extras provided.

When I play the game I have a good deal of fun. I just wish communication was better and follow-through of receiving the items would *actually* happen.
 
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Mark Sautman
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Evans
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Well, I decided to check out the Become Magi forums. Several other similar complaints there too. I did find this entry from Christopher Gabrielson dated 3/1:

"Out of Eden revamping and manufacturing samples got delayed a bit as we dealt with distribution, we are rolling back into it now.

Reward packets are on the boat to Australia, UK, USA & Canada.

Founder’s Codex is a freaking mess. They cant seem to do it right. When i finish some shipment stuff I will post an update on it.

Compendium is OKAY, I just dont like the page sleeves very much. I can push GO on it and have it done in 2 weeks, but i sent out for an improved sleeve. If that doesnt fix it then we will just push go and make do with what we got.

I am very very excited to get Out of Eden out to you. I THINK it will be a LOT of fun for most players."
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Nathan Morse
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the post on becommagi.com
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Scott Alden
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Good luck getting any kind of response - I'm going on a month of no response for my 2 copies of the base game at the "Master" level.
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Scott,
Your order has been re-submitted and should be shipping out. Not sure what happened with the first shipment. Sorry for the delay in responding to your ticket. Our helpdesk is that backed up. Yes it's hard to believe I know. UnBound was not prepared for the onslaught of requests in our helpdesk. I'm slowly working through them to rectify each issue. We are working on a new system that is a bit more user friendly and should aid in clearing issues like this up. As of now requests are just getting buried in with other tickets that are not related to order issues. It's a mess and I'm trying to get it all sorted out before we start shipping rewards packets which I'm sure will present a whole new slew of tickets which will only create more chaos.
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Slysally wrote:
Any idea IF or WHEN I can expect the rest of the KS stuff that was promised to us years ago?


Here is the latest news about rewards from Christopher.

"The official word is they are distributing to Australia and Asia this week. Should be off the boat in the US in less than 2 weeks. BUT we are trying to figure out a way to put the new printed walkthrough in along with them, at our expense. BUT that could delay things. As we are expanding the walkthrough to have extra content, a new up to date glossary, new charts, diagrams and other teaching aids.
We are already footing the bill for this 2nd shipment so we have to combine as much as possible into it."
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