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Fairytale Games: The Battle Royale» Forums » General

Subject: Customer service where is my $400? rss

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Rich Gray
United States
Brookfield
Illinois
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Hello,

I pledged $500 expecting five "BIG BAD WOLF" $100 levels. I was unable to get five "BIG BAD WOLF" $100 levels. They were $100 for the first "BIG BAD WOLF" and $150 for each subsequent.

I was told I would be refunded $400. My amount I am able to allocate was dropped down from $500 to $100, but I have not received a refund. No one is answering my emails, or KS messages. I am rather worried.

Richard Gray
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Kelly N.
United States
Richmond
Texas
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Re: Horrendous customer service & where is my $400?
I feel for ya. I hope Alex and team get back with you real soon.

 
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Rich Gray
United States
Brookfield
Illinois
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I sent him an email to his work email, perhaps that will help.
 
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Rich Gray
United States
Brookfield
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Alex got back to me, thank you. They are working on how to go about refunding me.
 
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Alex Lim
United States
Sugar Land
Texas
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No problem Rich and thank you for your patience! Your refund was already sent out. Please send me a confirmation to let us know you received it
 
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