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Subject: Amazing customer service from Miniature Market rss

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Jeffary Sonnentag
United States
Madison
Wisconsin
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Just wanted to give a shout out to service rep Christina S at Miniature Market.
I ordered a copy of the 10th Anniversary Ticket to Ride and it came damaged. A quick email to MM customer service and I had a reply back in less than 24 hours. A replacement was on its way and a return shipping label for the damaged goods accompanied it.
This was awesome...keep up the great work, you've made a faithful customer out of me. I've already deleted the desktop short cuts to all other online retailers.
Jeff Sonnentag
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CRAIG DIPRETORE
United States
Missouri
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Strange that you received a damaged copy. Miniature Mart is located where I live in Saint Louis, and I have always received amazing service there. They have a dinged/damaged section that sometimes you can find games but with the smallest scratch or just missing the wrapping due to them not wanting to pass imperfections off to customers.

They get the majority of my business. Maybe a little to much.
 
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Todd Gabriel
United States
Philadelphia
Pennsylvania
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MM is my main go to as well. I have yet to receive any damaged goods due to the amazing packaging they provide but it's nice to know if I ever do they handle it so well.

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Ben R
United States
Henderson
Nevada
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Why play 'em when you can trade 'em?!?!
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MM is the best. Not sure why CSI seems to get the nod in public opinion.

Here is my comparison is anyone cares:

Price, selection, packaging, shipping speed, and free shipping threshold: Both excellent.

What MM does better:
Quality of games offered as daily deals, ability to stack multiple daily deals on the same order.

What CSI does better: Loyalty rewards.

Noteworthy,
White Dragon Enterprises
United States
Seminole
Florida
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seems to have the best regular prices and the same free shipping threshold. They don't have a daily deal per se, but a lot of great prices via auction lately.
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Derry Salewski
United States
Augusta
Maine
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BentlyCash wrote:
MM is the best. Not sure why CSI seems to get the nod in public opinion.

Here is my comparison is anyone cares:

Price, selection, packaging, shipping speed, and free shipping threshold: Both excellent.

What MM does better:
Quality of games offered as daily deals, ability to stack multiple daily deals on the same order.

What CSI does better: Loyalty rewards.

Noteworthy,
White Dragon Enterprises
United States
Seminole
Florida
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seems to have the best regular prices and the same free shipping threshold. They don't have a daily deal per se, but a lot of great prices via auction lately.


Because miniature market's site used to be a little more obtuse and much less boardgame centric.

 
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trevor

Missouri
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MM is by far my go to. I really only buy from CSI if MM doesn't have something in stock,

loyalty rewards are nice. But you have to spend like 10K just to get 5% off
 
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