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I Say, Holmes! (Second Edition)» Forums » General

Subject: I say VPG, first class service! rss

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Malcolm Corney
United Kingdom
Lisburn
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In short this was my first ever KS venture. As such I messed up and forgot to include the cost of shipping in my pledge for the game.

So I thought I wouldn't get the game anytime soon.

The game arrived today!

I am astounded.

A massive thank you to everyone at Victory Point Games.

You are without doubt fantastic.
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Fraser Grant
Scotland
Windsor
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I concur!
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Jason Koskey
United States
Kahului
Hawaii
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I received my copy in a padded envelope mailer and it was demolished. It looks like they opened the hatches as the plane flew over Maui and let her drop. Then just kicked it a few times until it went into my mailbox.....lol

I contacted them and in two days I received a message asking for pics of damage and they would send replacement parts out immediatly...

AWESOME...

Unfortunately I am out of town and have to wait two weeks to get those pics.....lol......but great customer service....

Great customer service.....just not sure on there shipping methods.....lol
 
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