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Legendary Encounters: An Alien Deck Building Game» Forums » General

Subject: missing cards AGAIN! rss

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Troy eland
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Washington
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went through my cards and it looks like im missing
2 hatchery, should be 14 i have 12
1 strike, should be 40 i have 39
1 secrets revealed, should be 5 i have 4

why does upper deck always mess up.
so now i need a full list of the card in the strikes to see what one i am missing and what 2 hatchery cards i need.

i have 8 facehuggers and 4 chestbursters.
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Darth Ed
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I presume you know the drill on how to contact Upper Deck then. If you're looking for a list of the cards, I noticed this in the files section:

Card List CSV

Hope this helps! And here's hoping Upper Deck sends you your replacements quickly!
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Sylvain Gauthier
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troyboy81 wrote:
why does upper deck always mess up.


I guess they are too use to do random sports card packs...lol
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Karl Markovich
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DarthEd wrote:
I presume you know the drill on how to contact Upper Deck then. If you're looking for a list of the cards, I noticed this in the files section:

Card List CSV

Hope this helps! And here's hoping Upper Deck sends you your replacements quickly!

Thanks for the spreadsheet link! I just went through mine and I'm missing the "She'll Breed. You'll Die." objective card.
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Denson Conn

Ohio
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Your Card List file is reading as an "unsorted file", FYI.

Was really looking forward to picking up this game, but the missing card issue is troubling... Think I may wait until this issue is cleared up first.

Besides I have 2 buddy's who picked up (apparently complete) games at Gencon :-)
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Trevor S.
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troyboy81 wrote:
went through my cards and it looks like im missing

1 strike, should be 40 i have 39


.


I thought my set was messed up, too. For this missing card, make sure you have the one Facehugger labelled Strike Deck in the deck. Their packaging and relatively poor labeling had me worried, but as I sorted through everything a second time (after coming to these boards) I realized that I had a complete game.

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Troy eland
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thanks for all the help. i know what im missing now
1 close call from the strike deck
1 facehugger and 1 chestburster from hatchery
1 secrets revealed

went through my whole box again just to make sure.
can't wait to play this. it looks so GOOD!
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Troy eland
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saint1012 wrote:
troyboy81 wrote:
went through my cards and it looks like im missing

1 strike, should be 40 i have 39


.


I thought my set was messed up, too. For this missing card, make sure you have the one Facehugger labelled Strike Deck in the deck. Their packaging and relatively poor labeling had me worried, but as I sorted through everything a second time (after coming to these boards) I realized that I had a complete game.



i had no problem sorting the cards as i read the rules first. i was looking at the bottom of the cards when sorting and even if it was in my hatchery deck i would still be missing hatchery cards and i have 12 and not 14.

the strike card i am missing is a close call card. i have 4 of them, should have 5.
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Caught in a mechanism
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I have never seen such a production mess at the launching of a game. It seems like everyone is missing cards!

Such a shame, this game was an auto buy.
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Trevor S.
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troyboy81 wrote:
saint1012 wrote:
troyboy81 wrote:
went through my cards and it looks like im missing

1 strike, should be 40 i have 39


.


I thought my set was messed up, too. For this missing card, make sure you have the one Facehugger labelled Strike Deck in the deck. Their packaging and relatively poor labeling had me worried, but as I sorted through everything a second time (after coming to these boards) I realized that I had a complete game.



i had no problem sorting the cards as i read the rules first. i was looking at the bottom of the cards when sorting and even if it was in my hatchery deck i would still be missing hatchery cards and i have 12 and not 14.

the strike card i am missing is a close call card. i have 4 of them, should have 5.


Yeah, my son had grabbed the rules as I was unpacking the game. Damn kids...
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Jonan Jello
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My copy's still to arrive, so I'm hoping for a complete game.
How's the Upper Deck customer service reliability/communication for sending missing cards?
 
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Matthew Sigal
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Hex_Enduction_Hour wrote:
My copy's still to arrive, so I'm hoping for a complete game.
How's the Upper Deck customer service reliability/communication for sending missing cards?


As I just posted in the other thread, my copy was only missing two cards, which (thankfully) are easily proxied. That being said, I put in a request for replacements. Is everyone using the contact form here: http://www.ultrapro.com/contact_us.php or is there another approach?
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Trevor S.
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Hex_Enduction_Hour wrote:
My copy's still to arrive, so I'm hoping for a complete game.
How's the Upper Deck customer service reliability/communication for sending missing cards?


They are really good at responding. I have all of the Legendary games and expansions. The only thing I was ever short was Hawkeye's rare. A quick notification to Upper Deck and my game was complete within a week or two.
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Wil
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fameros wrote:
I have never seen such a production mess at the launching of a game. It seems like everyone is missing cards!

Such a shame, this game was an auto buy.


For reference, I was worried after reading threads like this and while sorting out my cards I thought, oh man, I'm missing cards too. Upon careful inspection though, I discovered all was fine.

What threw me off (and possibly others) is that you'll have a strike deck where everything looks alike, and a hatchery deck where everything looks alike. You then count things up and discover you're short a strike card and have extra hatchery cards. Then on close re-examination,, I noticed that one of the hatchery cards belongs in the strike deck, and another in an alien deck, etc.

Everything is actually labeled quite well but it's small text that doesn't jump out at you so it takes some time to sort through it all. After the initial organization and some gameplay though, it's quite clear and easy to set up.

My only gripe is that I really wish the separator cards had labels on them like Thunderstone does. Labels with counts and other information. It would really be helpful. Thankfully fans with this talent and motivation tend to fill that gap over time but I do think Upper Deck should be doing this at this point.

Other then that, great game, great components. I'm thoroughly enjoying the game and looking forward to more plays.

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Matthew Hickman
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I actually haven't had this issue before, is there a specific contact that's quickest to go through? I've already found I'm short an objective card and several heroes...

Naturally they're from Aliens Argh!
 
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Troy eland
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my replacements are in the mail. they are fast.
 
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Matthew Drake
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Reviving an old thread and not sure if this has been answered elsewhere, but do Upperdeck ship missing cards to Europe?
 
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Linda Chov
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Hazevi wrote:
Reviving an old thread and not sure if this has been answered elsewhere, but do Upperdeck ship missing cards to Europe?


i got mine to China. I'm sure you'll get them wherever you are.
 
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