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Zombicide Season 3: Rue Morgue» Forums » General

Subject: Pledge Manager and CMON $10 Credit rss

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Jon Phillips
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I got my pledge manager today and didn't see a $10.00 credit anywhere. I have had the same e-mail for years so it was the same as season 2. Has anybody heard how they are handling this?

https://www.kickstarter.com/projects/coolminiornot/zombicide...

 
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Brian Baird
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angler wrote:
I got my pledge manager today and didn't see a $10.00 credit anywhere. I have had the same e-mail for years so it was the same as season 2. Has anybody heard how they are handling this?

https://www.kickstarter.com/projects/coolminiornot/zombicide...



I didn't have the credit listed either, and there's comments from other people on the kickstarter page. Likely a screw-up that'll get fixed real soon.
 
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Rick S
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My credit was not there...

I filled out the order form and saved, then filled in my address and saved.

Now the credit, and shipping are there.
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I completely forgot about the $10 credit. Had to go back in and unlock my pledge and added oksana. The credit then reflected in the total. Maybe they should post a note about that on the order page or something?
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Brian Baird
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Seththedog wrote:
I completely forgot about the $10 credit. Had to go back in and unlock my pledge and added oksana. The credit then reflected in the total. Maybe they should post a note about that on the order page or something?


Most definitely! I'm sure they've received a flurry of emails/complaints - I know I sent 'em one

Thanks for the info, bigdog, big help!
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Scott Hill
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Seththedog wrote:
I completely forgot about the $10 credit. Had to go back in and unlock my pledge and added oksana. The credit then reflected in the total. Maybe they should post a note about that on the order page or something?

Does that mean if you don't buy something additional in the PM you don't get the credit?
 
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Scorpion0x17 wrote:
Seththedog wrote:
I completely forgot about the $10 credit. Had to go back in and unlock my pledge and added oksana. The credit then reflected in the total. Maybe they should post a note about that on the order page or something?

Does that mean if you don't buy something additional in the PM you don't get the credit?


From what I see, yes that is correct. I remember them saying something about the credit not applying to shipping. So you basically have to buy something else, but get a $10 dollar credit towards the extra purchase.
 
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Mike
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Mine did show up in the summary after I added add-ons. So it is working.
 
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Scott Hill
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Seththedog wrote:
Scorpion0x17 wrote:
Seththedog wrote:
I completely forgot about the $10 credit. Had to go back in and unlock my pledge and added oksana. The credit then reflected in the total. Maybe they should post a note about that on the order page or something?

Does that mean if you don't buy something additional in the PM you don't get the credit?


From what I see, yes that is correct. I remember them saying something about the credit not applying to shipping. So you basically have to buy something else, but get a $10 dollar credit towards the extra purchase.

Yes, but, iirc, they didn't say you had to buy something additional in the pledge manager just that you had to buy something additional.
 
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Terence Lee
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I pledged $140 for the game + the 3d components. Added them into the cart, and no $10 credit. Does that mean I need to buy something else because I pledged $140?
 
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David McCarthy
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I do recall seeing in the finer details of the $10 credit that this could not be used against the shipping charges during the KS campaign. As such this credit can only be levied against a further purchase beyond a backer's basic pledge.
 
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Ben P.
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Did anyone get this issue solved?

My pledge manager cart is sitting there with additional stuff worth $115 that I would like to pay but I would also like to get the promised discount (it's really more about keeping the promise than about $10).

I emailed CoolMiniOrNot about it on September 12th following up a generic response but since then the "request is currently being processed by our staff". Does anyone have more information about this?
 
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Brian Baird
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As soon as I added something worth $10 or more to my cart & saved, it showed the discount.
 
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Scott Hill
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fenners wrote:
As soon as I added something worth $10 or more to my cart & saved, it showed the discount.

Same for me.
 
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