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Machi Koro» Forums » General

Subject: Missing Cards rss

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D Hill
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Have waited forever for this game... it finally arrives... includes two packs of Mega Store Cards but most of the normal cards are missing ??? Contacted CoolStuffInc and IDW via email. CoolStuffInc replied quickly noting I needed to contact IDW. Still waiting for a reply from them.

Anyone else have a similar experience?
 
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Jake Staines
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Grantham
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I have the opposite problem: my copy has all the cards (well: no gaming megastore) but the finish was patchy on half of them, some areas were actually bare - not printed at all - and the edges seem to have been torn off rather than cut. Possibly the single least impressive board game I own, production-'quality' wise.

I need to contact IDW about it, but having read other reports of them not bothering to reply I'm sitting in a kind of defeatist slump about it at the moment. My self-made print and play was higher quality and more playable. :/
 
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Jim McMahon
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West Springfield
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Bichatse wrote:
I have the opposite problem: my copy has all the cards (well: no gaming megastore) but the finish was patchy on half of them, some areas were actually bare - not printed at all - and the edges seem to have been torn off rather than cut. Possibly the single least impressive board game I own, production-'quality' wise.

I need to contact IDW about it, but having read other reports of them not bothering to reply I'm sitting in a kind of defeatist slump about it at the moment. My self-made print and play was higher quality and more playable. :/

I had no problem with them replying. I sent detailed descriptions of the problems with the cards as well as pictures, and got a reply back as well as replacement cards.
 
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Pandasaurus Games
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New York
New York
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Bichatse wrote:
I have the opposite problem: my copy has all the cards (well: no gaming megastore) but the finish was patchy on half of them, some areas were actually bare - not printed at all - and the edges seem to have been torn off rather than cut. Possibly the single least impressive board game I own, production-'quality' wise.

I need to contact IDW about it, but having read other reports of them not bothering to reply I'm sitting in a kind of defeatist slump about it at the moment. My self-made print and play was higher quality and more playable. :/


You should contact IDW. They are turning things around within a couple of business days.
 
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Hann_Boe
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Greenville
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I had a couple issues that IDW replaced within a couple days. Great turn around experience.

I too emailed and included a couple pictures of the issues.

edit: wording
 
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Mike Qunell
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I didn't get the promo cards but I am not really sure how those were supposed to be distributed. I got mine from Amazon.

A guy in our game group opened up his box last weekend and discovered he was missing the dice.
 
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D Hill
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Update: 12 days later and still no luck from IDW. They quickly asked for my address but haven't heard from them since. ???
 
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D Hill
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After 4th email, they sent a replacement game! Components are all there and in good condition.
 
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Shawn
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Southgate
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I just received my copy and while I didn't have missing cards, I have missing dice. I know they are just regular D6s but I paid for them, I want them! Emailed IDW, will see if anything comes of it.
 
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Christopher Ross
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Charleston
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Me too. I was missing about half of the cards. I got the set that included all of the starting cards, the purple cards, the orchards, the family restaurants, and the fruit and vegetable market. I'm missing the rest. I contacted IDW and will see what they say.
 
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Christopher Ross
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I emailed the publisher and received a response within 2 days. 8 Days later I had a new set of cards. Well done!
 
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