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Subject: Replacement bits? rss

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Joe Stude
United States
Farmington Hills
Michigan
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I recently discovered that not only am I missing one of the clear gyullas crystals from one of the starter sets I bought recently, but when I opened my case of Resurgence I noticed one booster only had 2 of the 3 cards in it (missing Ghoramedusa). I sent two separate customer service requests to Bandai about getting replacements for these, but response time is supposed to be 2-4 business days and we're at 9 days for the one and 6 for the other now.

Does anyone have suggestions on a better way to approach this, or d'you think I'm screwed as a result of Bandai putting the game on indefinite hold?
 
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