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BattleCON: Devastation of Indines» Forums » General

Subject: Level 99 support? rss

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Peter O'Hanraha-Hanrahan
United Kingdom
Bristol
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I just wrote to L99 a few days ago (I've lost the level 1 training card from Devastation) but haven't heard from them yet. Does anyone have any experience of their customer support?
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Ed Hughes
United States
Pennsylvania
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I've gotten help from them before. They sometimes take a while, but they've always come though.

They're a small outfit, and with a lot on their plate at the moment (Argent, War remastered, pixel tactics deluxe, etc.) Give them a little while to get back to you.

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Nate K
United States
Utah
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Also, they keep an eye on these forums, so posting here can help when they have a backlog of emails.
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Brad Talton
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New Mexico
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Have you heard back from us yet? We recently updated our web address to www.level99games.com, so you may need to use service@level99games.com as opposed to the old service@lvl99games.com to get a hold of us.
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Peter O'Hanraha-Hanrahan
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Hi Brad. No I haven't, so thanks for updating me! I'll write to the new one.
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Peter O'Hanraha-Hanrahan
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Outstanding. I specifically told L99 that it was my fault that the card was lost and I'd be happy to pay for a replacement, but a free one turned up on my doormat today all the way from New Mexico.

The game has way, way more content than I'd ever need and is outstanding value for money, and now this. Fantastic, simply fantastic. Thank you!
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