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BoardGameGeek» Forums » Gaming Related » Discussing Retailers

Subject: Quick thanks to Gamesurplus rss

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Denis Begin
United States
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I placed a an order that included two small card game imports online. When I checked out I was a little disappointed to see a high shipping cost for the items. As they were both imports and the listed shipping was still less than the $30 plus shipping I had been quoted from EU shops I placed my order anyways. That same day I received a refund on half the shipping costs without even asking. This was a pleasant bit of unexpected customer service (that I didn't receive from another online shop when I ordered a single promo).

Thanks Gamesurplus.
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