Recommend
3 
 Thumb up
 Hide
3 Posts

Riff Raff» Forums » General

Subject: Great Customer Service in Canada! rss

Your Tags: Add tags
Popular Tags: [View All]
Darren F.
Canada
Penticton
British Columbia
flag msg tools
In my copy of Riff-Raff, the cardboard "waves" didn't fit in the blue vacuum-formed insert properly. I sent an email to Zoch, who got in touch with the distributor here in Canada, (Lion Rampant Imports), and they promptly sent me replacement parts for both the waves and a new plastic insert (in a new box).
Thanks to Zoch and LRI for the great customer service!
Looking forward to playing this beautiful game on the weekend
2 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Würfel Reviews
Estonia
Tallinn
Harjumaa
flag msg tools
badge
Avatar
mbmbmbmbmb
How long did it take to get your answer?
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Darren F.
Canada
Penticton
British Columbia
flag msg tools
Zoch forwarded my email request to LRI within 2 days and the importer took care of my request from there. After a minor hitch, I had the replacement part in a couple of weeks.
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Front Page | Welcome | Contact | Privacy Policy | Terms of Service | Advertise | Support BGG | Feeds RSS
Geekdo, BoardGameGeek, the Geekdo logo, and the BoardGameGeek logo are trademarks of BoardGameGeek, LLC.