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Subject: Kudos to Asmodee rss

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Steve Friedly
United States
Colorado
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Just wanted to give note of great customer service from Asmodee. We had a game with messed up parts. We went online and requested a replacement and were willing to pay because it was our fault. We got replacements very quickly and for free no questions asked. So, Asmodee may a big name in board gaming, but, they have not forgotten what good customer service is. At least, that is our experience.
Steve
Booker's Board Games
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GeJayGe
United States
Windsor Hills
California
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The Idealist Counselor - Introverted Intuitive Feeling Judging (INFJ)
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I have also had great experiences with Asmodee. I got some Claustrophobia tiles that had mis-printings on the back which would make them easily identifiable after being noticed. They promply replaced the tiles and were very kind in the process.
 
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Aaron Edwards
United States
Nashville
Tennessee
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Awesome. My Takenoko panda arrived broken, so this gives me hope that getting him replaced might not be a hassle.
 
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