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Polarity» Forums » General

Subject: Anyone else have trouble getting replacement magnets? rss

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And Erickson
United States
Vancouver
Washington
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I'm missing three magnets for some reason. I wish I would have counted them right out of the tube to be sure it was company error and not mine, but alas...

Well, I've sent several messages through their site, but as yet, no reply. I even offered to pay for them, since in the one thread I've seen the spokesperson seemed hesitant to replace magnets for free.

So, anyone else having this problem? Am I not seeing some obvious piece of info?

-Andy
 
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Jeff Lum
United States
Castro Valley
California
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Hey Andy,

I actually work for Temple Games and I'm sorry that your game might've slipped through our QC guys. Please try contacting us through the online form at our website one more time. We've been having some "technical issues" in receiving those forms in the past, but they should be cleared up now. If so, you should be getting word back that we received your e-mail.

If nothing in a few days, let me know and I'll contact you direct.

Thanks!

Jeff
 
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