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Stronghold Games» Forums » General

Subject: Any experience with Contact Us form on Stronghold's web site? rss

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Steve Duff
Canada
Ottawa
Ontario
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I used the form to request parts for Kanban several hours ago, but after submitting the form, all you get is a brief 'thank you'. No message was sent to my email address, showing my original post or acknowledgement of receipt.

So, is this normal? Have folks just been getting their parts without any messages?
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Cole Munro-Chitty
United States
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This sounds normal. I needed a couple replacement cars for Kanban and did the same thing. There was no return communication, but I received the parts in a couple of weeks. They were shipped internationally and I think that's why it took so long. Stephen also emailed me shortly after thanking me for purchasing and enjoying the game
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Eric D
United States
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Same here. My Dark Moon Player Screens were uncut. I used the form and everything worked out. Stephen is great.
 
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Steve Duff
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Thanks for the confirmations.
 
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Stephen Buonocore
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BOYNTON BEACH
FL
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Steve,

Email received. We'll get the parts to you. Gen Con gets in the way sometimes.

Thanks,
Stephen M. Buonocore
Stronghold Games LLC

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Steve Duff
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Thank you Stephen. I was more curious than concerned, and figured GenCon was a busy time for you.
 
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