Eric T
United States
Aurora
Colorado
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I Kickstarted for two copies of Tiny Epic Galaxies (I have the first two Tiny Epic games, why not have a complete set )

I gave one as a gift to a friend and when we went to play his copy we realized a blue rocket ship was missing.

I contacted customer support and told them that the other copy was fine. I believed the missing piece was most likely our fault so I asked for information on how to send payment for the missing piece.

I was politely told that there was no way they were going to charge me and the piece had already been shipped.

Amazing..just simply amazing.

Good games + good customer service=Loyal customer. Such a basic concept, I wish more companies would follow suit.

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George Stewart
Scotland
ELGIN
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it is E

The most basic of customer service will create loyal happy customers
 
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