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Subject: Component wrong :( rss

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Big Rob
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Drove out of town to an amazing FLGS, and snagged a copy! We love it! It's a big hit.

Sadly, we were missing the black crystal ball , but had an extra yellow one (we used black primer spray on it so we could use it). Anyone know how to reach the USA side of the company to try and get/buy a replacement?

 
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Donny Behne
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http://en.libellud.com/contact-and-location

Libellud will likely be your point of contact. If not, they should redirect you to the parent company. When I needed cards replaced in Takenoko, I contacted Asmodee USA and they redirected me to Matagot/Bombyx and they fixed it. Start with Libellud and see what they say.
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George Lin
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I just bought this, and noticed am missing 53 and 54 ghost object cards, have sent using the website, hope they can fix it.

Thanks
 
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Mike R
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I am missing the #19 ghost card in my box. I wrote the company and am waiting on a response.

Update: Asmodee sent out a new card for me within two days of me contacting them! Now I'm just waiting for it to arrive.
 
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Eery Petrol
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I had two white character envelopes and a missing black envelope. I contacted the publisher and am waiting for a reply.

A friend of mine has had a similar mix up with his copy and fairly quickly received spare parts to complete his set with.
 
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Libellud Team
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Hello,

If you got the wrong components in your copy of Mysterium you should contact Libellud's distributor in your country.

For United States it's Asmodee LLC : http://us.asmodee.com/ressources/gaming/SAV/index.php

Thanks,
Libellud Team
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Eisen Montalvo
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Abysmul wrote:
Drove out of town to an amazing FLGS, and snagged a copy! We love it! It's a big hit.

Sadly, we were missing the black crystal ball :( , but had an extra yellow one (we used black primer spray on it so we could use it). Anyone know how to reach the USA side of the company to try and get/buy a replacement?



I had the same issue. I contacted Asmodee and they sent me a replacement quickly.
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Big Rob
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I got my confirming email from Asmodee a bit ago, replacement on the way!

Thumbs up for their customer service!
 
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George Lin
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I got my replacements within a week

great customer service!!
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